Commercial Application Manager

Gen II Fund Services; Southampton; On-site; GBP 45,000 - 70,000; Full time

Job summary

Gen II Fund Services is seeking an experienced professional to own the administration, configuration and ongoing improvement of our accounting platforms in our Southampton office. You will monitor incidents and service requests, ensuring end-user satisfaction and maintaining data integrity across multiple platforms.

You will work with project stakeholders to validate requirements for scalable solutions and a product roadmap, provide change control and release updates, and develop training

Qualifications

• Requires a bachelor’s degree in business, finance, IT or related field.
• Minimum 5 years administering accounting platforms with strong data integrity.
• Excellent communication and interpersonal skills across all levels.

Responsibilities

• Own the administration, configuration and ongoing improvement of accounting platforms.
• Monitor incidents, service requests and ensure end user satisfaction.
• Monitor and improve data integrity across platforms.
• Collaborate with stakeholders to validate requirements for scalable solutions and a product roadmap.
• Provide ongoing change control, maintenance, and end-user support.

Skills

Accounting systems

Data integrity

Stakeholder communication

Analytical thinking

Prioritization under pressure

Training development

Education

Bachelor’s degree in Business Administration, Finance, Computer Science, Information Technology, or related field

Tools

Sage Intacct

Investran

Job description

• Own the administration, configuration and ongoing improvement of accounting platforms
• Monitoring and action Incidents and Service requests ensuring end user satisfaction
• Monitor and improve data integrity.
• Work with project stakeholders to validate their requirements for scalable solutions and a product roadmap.
• Provide ongoing change control, maintenance, and end-user support.
• Implement future system functionality and oversee system release updates and user acceptance testing as well as incident resolution and system outage support.
• Interact with all levels of the organization across multiple time zones.
• Develops and provides training for employees and managers to enhance user adoption.
• Participate on global teams evaluating processes and making suggestions for process and system improvements
• Develop communication, training materials, and testing and implementation plans for projects, systems, processes, and/or product lines.
• Create and maintain procedures, guidelines, and reports to support the organization

Qualifications and Skills

• Bachelor’s degree in Business Administration, Finance, Computer Science, Information Technology, or related field
• 5+ years administering accounting platforms
• Demonstrated organizational, analytical, and interpersonal skills.
• Strong understanding of integration points of assigned business/systems and processes.
• Ability to communicate highly complex technical information clearly and articulately for all levels and audiences.
• Ability to adapt to a rapidly changing environment.
• Achieving stated objectives within the designated time frame
• Ability to effectively prioritize and execute tasks in a high-pressure environment.
• Providing analytical skill/content knowledge to contribute to team effort
• Ability to explore alternative approaches to tasks, existing processes, and other objectives
• Excellent oral and written communication skills

Preferred

• Exposure to Private Equity a plus
• Experience managing Sage Intacct/Investran
• Experience using Agile methodology.

What we offer

• A challenging and rewarding role in a fast-growing organization
• Opportunities for personal and professional career development
• Great working environment, competitive salary and benefits