Commercial Analytics Leader — Growth & Strategy

Lloyds Banking Group; Greater London; Hybrid; GBP 120,000 - 180,000; Full time

Benefits offered by this job

Generous pension

Job summary

Lloyds Banking Group is seeking a Head of Commercial Analytics to lead a high-impact analytics agenda across Business & Commercial Banking. You will shape strategy, grow income and margin, and guide a dispersed team across multiple office locations.

In this role you will translate customer, product and market insights into decisive actions, balance growth with risk, and partner with Product, Digital, Coverage, Finance and risk to deliver measurable value.

Qualifications

• Significant leadership experience in analytics, pricing, customer insight, decision science or strategy within a complex organisation.
• Deep understanding of commercial banking product economics, pricing, distribution and customer behaviour.
• Good commercial judgement and the ability to frame ambiguous questions, navigate trade-offs and set direction.
• Credibility with senior executives and experience leading cross-functional delivery from insight through to value realisation.
• A track record of building high-performing, multidisciplinary teams.

Responsibilities

• Develop and implement the commercial analytics capability focusing the organisation on its highest-value, actionable opportunities.
• Drive value for the business by creating a coherent view of performance across customers, products, journeys and coverage channels.
• Translate P&L, pricing, behavioural and market insight into clear choices for senior leaders.
• Provide direction and guidance on propositions, pricing, segmentation, relationship deepening and retention strategies.
• Work in partnership with key stakeholders across product, coverage, finance, risk, strategy, to move from insight to execution.

Job description

Lloyds Banking Group is seeking a Head of Commercial Analytics to lead a high-impact analytics agenda across Business & Commercial Banking. You will shape strategy, grow income and margin, and guide a dispersed team across multiple office locations.

In this role you will translate customer, product and market insights into decisive actions, balance growth with risk, and partner with Product, Digital, Coverage, Finance and risk to deliver measurable value.