Director of Commercial Analytics & Growth

Lloyds Banking Group; West of England; Hybrid; GBP 140,000 - 190,000; Full time

Benefits offered by this job

Salary up to market level

Pension contribution up to 15%

Annual bonus

Share schemes

Discounted shopping

30 days holiday

Wellbeing initiatives

Parental leave

Job summary

Lloyds Banking Group in London is seeking an exceptional commercial analytics leader to drive growth across Business & Commercial Banking. The role sits at the intersection of Product, Digital and Coverage, turning customer and financial insight into decisive action.

You will lead a team to develop value views across customers, products and channels, balancing growth with risk and customer outcomes. This is a hybrid, multi-site leadership role within the Chief Data and AI Office.

Qualifications

• Significant leadership experience in analytics, pricing, customer insight, decision science or strategy within a complex organisation.
• Deep understanding of commercial banking product economics, pricing, distribution and customer behaviour.

Responsibilities

• Develop and implement the commercial analytics capability focusing the organisation on its highest-value, actionable opportunities.
• Drive value for the business by creating a coherent view of performance across customers, products, journeys and coverage channels.
• Translate P&L, pricing, behavioural and market insight into clear choices for senior leaders.
• Provide direction and guidance on propositions, pricing, segmentation, relationship deepening and retention strategies.
• Work in partnership with key stakeholders across product, coverage, finance, risk, strategy, to move from insight to execution.
• Lead and inspire a high-performing, geographically dispersed team, creating a strong culture of accountability, collaboration and consistent delivery across multiple location

Skills

Leadership experience

Analytics

Pricing

Customer insight

Decision science

Strategy

Job description

Lloyds Banking Group in London is seeking an exceptional commercial analytics leader to drive growth across Business & Commercial Banking. The role sits at the intersection of Product, Digital and Coverage, turning customer and financial insight into decisive action.

You will lead a team to develop value views across customers, products and channels, balancing growth with risk and customer outcomes. This is a hybrid, multi-site leadership role within the Chief Data and AI Office.