Head of Commercial Analytics — Growth & Data Strategy

Lloyds Banking Group; Manchester; Hybrid; GBP 90,000 - 160,000; Full time

Benefits offered by this job

Pension up to 15%

Annual bonus

Share schemes

Discounted shopping

30 days holiday

Wellbeing initiatives and parental le"

Job summary

Lloyds Banking Group in the United Kingdom seeks an exceptional commercial analytics leader to drive growth across Business & Commercial Banking. Working at the intersection of Product, Digital and Coverage, the role turns customer, product and financial insight into decisive action and measurable value.

As the senior analytical leader within the Chief Data and AI Office, you will build a view of value across customers, products and channels, guide pricing and retention strategies, and lead a

Qualifications

• Significant leadership experience in analytics, pricing, customer insight, decision science or strategy within a complex organisation.
• Deep understanding of commercial banking product economics, pricing, distribution and customer behaviour.
• Good commercial judgement with ability to frame ambiguous questions, navigate trade-offs and set direction.
• Credibility with senior executives and experience leading cross-functional delivery from insight to value realisation.
• Track record of building high-performing, multidisciplinary teams.

Responsibilities

• Develop and implement the commercial analytics capability focusing the organisation on its highest-value, actionable opportunities.
• Drive value for the business by creating a coherent view of performance across customers, products, journeys and coverage channels.
• Translate P&L, pricing, behavioural and market insight into clear choices for senior leaders.
• Provide direction on propositions, pricing, segmentation, relationship deepening and retention strategies.
• Work with product, coverage, finance, risk and strategy to move from insight to execution.
• Lead and inspire a high-performing, geographically dispersed team, ensuring accountability and delivery across multiple locations.

Skills

Leadership experience

Analytics leadership

Pricing knowledge

Customer insights

Decision science

Strategy

Banking familiarity

Job description

Lloyds Banking Group in the United Kingdom seeks an exceptional commercial analytics leader to drive growth across Business & Commercial Banking. Working at the intersection of Product, Digital and Coverage, the role turns customer, product and financial insight into decisive action and measurable value.

As the senior analytical leader within the Chief Data and AI Office, you will build a view of value across customers, products and channels, guide pricing and retention strategies, and lead a