Commercial Administrator - (Internal Only)

Norwich City Services Limited; Norwich; On-site; GBP 23,000 - 32,000; Full time

Benefits offered by this job

Living Wage Employer

Cycle to Work Scheme

Supportive environment and culture

Employee Assistant Support and Health

Job summary

Norwich City Service Limited (NCSL) is seeking a Commercial Administrator to join the finance team on a permanent basis. You will provide efficient financial and administrative support, manage purchase orders, process supplier invoices, and maintain accurate financial records to support smooth operations.

Working closely with the Commercial Manager, you will reconcile data, monitor financial databases, liaise with suppliers and internal stakeholders, and ensure timely payments.

Qualifications

• Experience in financial administration and processing purchase orders and supplier invoices.
• Strong IT skills with Excel, Word and Outlook.
• Commitment to confidentiality and accurate records management.

Responsibilities

• Manage purchase orders and process supplier invoices.
• Maintain and reconcile financial records and databases.
• Support timely payments to suppliers and financial reporting.
• Liaise with suppliers, contract managers and internal stakeholders to resolve queries.
• Oversee the commercial inbox and action requests promptly.
• Provide reporting information to support business decisions and financial control.

Skills

Organisational skills

Attention to detail

Communication skills

Time management

Tools

Excel

Word

Outlook

Job description

Commercial Administrator - (Internal Only)

Internal Applicants Only

We have an exciting opportunity for a Commercial Administrator to join the Norwich City Service Limited (NCSL) team on a Permanent basis. If you are highly organised, a good communicator, and thrive in a fast‑paced environment, we would love to hear from you.

About the role: This role is responsible for providing efficient financial and administrative support to ensure the smooth day‑to‑day operations of the commerical team. You will manage purchase orders, process supplier invoices, maintain accurate financial records, and support the timely payment of suppliers. The role involves monitoring and updating key financial databases, investigating discrepancies, reconciling records, and liaising with suppliers, contract managers, and internal stakeholders to resolve queries effectively. You'll oversee the commercial inbox, ensure requests are actioned promptly, and help maintain accurate reporting information that supports business decision‑making and financial control. Working closely with the Commercial Manager, you will play a key role in ensuring financial processes are delivered accurately, efficiently, and in line with company procedures. With a strong focus on attention to detail, compliance, and customer service, you'll contribute to the effective management of commercial and financial activities across the business.

The ideal candidate is organised, reliable, and detail‑oriented, with experience in financial administration and processing purchase orders, invoices, and related financial records. They are confident managing multiple tasks in a fast‑paced environment, prioritising workloads effectively while maintaining high levels of accuracy. They possess strong IT skills, particularly in Microsoft Excel, Word, and Outlook, and are comfortable working with financial systems and large volumes of data. The successful candidate communicates professionally with suppliers, colleagues, and stakeholders, using sound judgement and initiative to investigate issues and resolve discrepancies. They work well independently while remaining a collaborative team member, are committed to maintaining confidentiality and accurate records, and demonstrate a proactive approach to improving processes and delivering excellent service. They are adaptable, dependable, and motivated to support the wider business in achieving its financial and operational objectives.

Why Choose Us?

• Living Wage Employer
• Cycle to Work Scheme
• Supportive and inclusive environment and culture
• Employee Assistant Support and Occupational Health
• Commitment to learning and development
• 25 days annual leave, rising by a day each year until 30 days is reached. Plus 8 bank holidays and a Christmas shut down period.

This role is for 37 hours per week, but to ensure flexibility and promote an inclusive workplace part time hours or a job share agreement will be considered.

Closing Date: Monday 9 November 2026 – please note this vacancy may close earlier if a high number of applications have been received. Please note if you have not heard from us within 2 weeks of the closing date, your application has been unsuccessful.

About the Company

Responsible for key operational delivery and maintenance of Norwich city's streets, parks and properties by utilising all of the services that our environmental and building repairs teams have to offer. We locally employ over 300 people with plans of continuous growth, aligned with high aspirations of excellent service delivery. Additionally, we also cater for various private businesses and residents across the city. NCSL's mission is to deliver efficient and effective environmental and building maintenance services, always putting the customer first, protecting the quality of the environment while embracing our company values and behaviours to enhance the lives of the Norwich community. Our aim is to create a more inclusive environment that truly balances purpose and culture; one that considers the impact of their decisions on the community and employees. We are passionate about the services we deliver and strive to have a work setting where our company values of accountability, respect and equality are at our core. Our industry has traditionally attracted more men — and we’re changing that! We actively encourage applications from women