Fleet and Workshop Manager (Internal Only)

Norwich City Services Limited; Norwich; On-site; GBP 50,000 - 70,000; Full time

Benefits offered by this job

Living Wage Employer

Cycle to Work Scheme

Supportive and inclusive environment

Employee Assistant Support and Occup.

Commitment to learning and development

30 days of annual leave. Plus 8 bank(1

Job summary

Norwich City Services Limited (NCSL) invites applications for a Fleet and Workshop Manager (Internal Only). This senior role leads transport, fleet, plant and workshop functions, ensuring safe, compliant and cost-effective operation to support operational teams.

You will drive strategic development, monitor utilisation and budgets, oversee risk, and promote continuous improvement and decarbonisation. The ideal candidate will have strong leadership, technical knowledge and a track record of

Qualifications

• Valid Transport Manager Certificate of Professional Competence in Road Haulage.
• FORS Advanced Practitioner.
• Strong financial and commercial acumen, including budgeting, forecasting, financial analysis and cost control.

Skills

Fleet management

Budgeting

Forecasting

Financial analysis

Cost control

Job description

Fleet and Workshop Manager (Internal Only)

Job Type

Permanent

Workspace

About the Role

We have an exciting opportunity for an experienced Fleet & Workshop Services Manager to join Norwich City Services Limited (NCSL). If you have strong leadership skills, extensive knowledge of fleet and workshop management, and a commitment to safety, legal compliance and delivering a high-quality service, we would love to hear from you.

About the role:

This is a key leadership role responsible for managing NCSL’s transport, fleet, plant and workshop functions. You will ensure that all vehicles, plant and equipment are operated and maintained safely, efficiently and in full compliance with statutory requirements, while providing a responsive, reliable and cost-effective service to our operational teams.

As a member of the senior management team, you will lead the strategic development of fleet and workshop services, including vehicle and plant utilisation, workshop performance, budgets, insurance, contracts, fleet replacement and decarbonisation. You will also support the Executive Leadership Team and Board by providing clear assurance on compliance, safety, financial performance, operational resilience and emerging risks.

You will also lead the development and continuous improvement of fleet, transport, plant and workshop policies and procedures, maintain effective risk management and business continuity arrangements, and report performance, compliance and emerging risks to the Executive Leadership Team and Board.

The ideal candidate will be a confident and accountable leader with strong technical knowledge, excellent organisational and communication skills, and the ability to make sound decisions in a demanding operational environment. You will be committed to continuous improvement, financial management, safe working practices and delivering a reliable, responsive service to colleagues, customers and the wider community.

Why Choose Us?

• Living Wage Employer
• Cycle to Work Scheme
• Supportive and inclusive environment and culture
• Employee Assistant Support and Occupational Health
• Commitment to learning and development
• 30 days of annual leave. Plus 8 bank holidays and a Christmas shutdown period.

This role is for 37 hours per week, but to ensure flexibility and promote an inclusive workplace, part-time hours or a job share agreement will be considered.

Closing Date: Monday, 2 November 2026 - please note this vacancy may close earlier if a high number of applications have been received.

Please note, if you have not heard from us within 2 weeks of the closing date, your application has been unsuccessful.

Requirements

Valid Transport Manager Certificate of Professional Competence in Road Haulage

Fleet Operator Recognition Scheme [FORS] Advanced Practitioner

Strong financial and commercial acumen, including budgeting, forecasting, financial analysis and cost control

About the Company

Responsible for key operational delivery and maintenance of Norwich city's streets, parks and properties by utilising all of the services that our environmental and building repairs teams have to offer.

We locally employ over 300 people with plans of continuous growth, aligned with high aspirations of excellent service delivery. Additionally, we also cater for various private businesses and residents across the city.

NCSL's mission is to deliver efficient and effective environmental and building maintenance services, always putting the customer first, protecting the quality of the environment while embracing our company values and behaviours to enhance the lives of the Norwich community.

Our aim is to create a more inclusive environment that truly balances purpose and culture; one that considers the impact of their decisions on the community and employees. We are passionate about the services we deliver and strive to have a work setting where our company values of accountability, respect and equality are at our core.

Our industry has traditionally attracted more men - and we're changing that!

We actively encourage applications from women