Commercial Accounts Handler — Client Relations & Renewals

Howden; Thatcham; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

22 days holiday

Life Assurance

Income protection

Pension

Healthcare

Discounts & benefits

Job summary

Howden Consumer & Local Commercial is seeking a Commercial Account Handler to build relationships with clients and support the quoting process. You will work with the Branch Manager to achieve objectives and assist Executives in renewals, while ensuring FCA compliance and quality service.

This role offers exposure to a broad client base and non-standard requirements, with opportunities to develop professional qualifications and advance within the team.

Qualifications

• Strong attention to detail when reviewing client documentation to support quoting processes.
• Ability to build and maintain strong relationships with internal stakeholders, clients and external contacts.
• Assist Commercial Account Executives in achieving high renewal retention and meeting FCA requirements.
• Willing to learn and progress your career as a Commercial Account Handler.
• Work to progress professional qualifications and adapt to changing daily tasks.
• Ability to process data promptly and accurately on relevant systems to support client service and analysis.

Responsibilities

• Build rapport with new and existing clients, from sole traders to CEOs.
• Work with the Branch Manager to achieve objectives.
• Support high levels of renewal retention and client satisfaction while meeting regulatory standards.

Skills

Attention to detail

Relationship building

Renewal retention

Data processing

Job description

Howden Consumer & Local Commercial is seeking a Commercial Account Handler to build relationships with clients and support the quoting process. You will work with the Branch Manager to achieve objectives and assist Executives in renewals, while ensuring FCA compliance and quality service.

This role offers exposure to a broad client base and non-standard requirements, with opportunities to develop professional qualifications and advance within the team.