Commercial Account Handler - Client Relations & Renewals

Howden; Highweek; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

22 days holiday

Life assurance 4x salary

Income protection

Pension 5% employer + 5% employee

Healthcare cashplan

Gym discounts

Salary sacrifice schemes

Discounted insurance policies

Retail discounts

Job summary

Howden is seeking a Commercial Account Handler to join the Consumer & Local Commercial team. The role focuses on building rapport with clients ranging from sole traders to large organisations, and collaborating with the Branch Manager to meet objectives.

You will support executives in renewals while ensuring accurate data processing and FCA compliance. Applicants should learn quickly and aim to progress within the Commercial Account Handler path, contributing to high-quality client service and

Qualifications

• You will review client documentation to ensure information is accurate for quotes.
• Build and maintain strong relationships with internal and external contacts to meet expectations and FCA standards.
• Assist Commercial Account Executives in achieving high renewal retention and exceeding customer expectations.

Responsibilities

• Build rapport with new and existing clients across varied sizes.
• Collaborate with Branch Manager to achieve objectives.
• Support Commercial Account Executives to achieve high renewal retention.
• Process data promptly and accurately on relevant systems to support client service and analysis.
• Ensure compliance with FCA requirements.

Skills

Attention to detail

Relationship building

Renewal retention

Willingness to learn

Data processing

Job description

Howden is seeking a Commercial Account Handler to join the Consumer & Local Commercial team. The role focuses on building rapport with clients ranging from sole traders to large organisations, and collaborating with the Branch Manager to meet objectives.

You will support executives in renewals while ensuring accurate data processing and FCA compliance. Applicants should learn quickly and aim to progress within the Commercial Account Handler path, contributing to high-quality client service and