Commercial Account Handler

Benefact Group plc; South Ockendon; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading insurance broker is seeking a Commercial Account Handler in South Ockendon. This role involves delivering exceptional client service, managing commercial accounts, and supporting a dynamic team. The ideal candidate will have prior experience in commercial insurance and strong communication skills. Join a purpose-led organization that values inclusivity and offers excellent career development opportunities.

Benefits

28 days annual leave plus bank holidays

Birthday off

Group Personal Pension

Bonus scheme

Holiday buy scheme

Health and wellbeing benefits

Enhanced sick pay

Paid time off for volunteering

Qualifications

• Previous Commercial Insurance experience required.
• Hold your Cert CII qualification (or willing to work towards).

Responsibilities

• Manage existing commercial book, including MTA’s & Renewals.
• Develop and maintain professional relationships with clients.
• Service existing SEIB clients – Commercial Portfolio using Open GI.

Skills

Communication

Organisational Skills

Attention to Detail

Numeracy

Teamwork

Education

Cert CII

Job description

Salary: Between£25,000.00 - £35,000.00 (depending on experience)

Working hours: Monday to Friday, 9am-5pm

Duration: Permanent

Location: South Ockendon

About the role

SEIB Insurance Brokers, who are proudly part ofBenefact Group, are looking for a Commercial Account Handlerto join our South Ockendon office.

The successful individual will be an experienced insurance professional looking for their next career move. Within this role, you will ultimately be responsible for delivering exceptional client service, whilst acting part of the Commercial Team.

Joining our rapidly expanding and innovative Group presents a fantastic opportunity to develop your career and become an integral part of an inclusive, purpose-led organisation.

Key responsibilities

• Plan, prioritise and manage work of existing commercial book, including MTA’s & Renewals to deliver agreed objectives and meet SLAs to deliver exceptional customer service.
• Develop and maintain a professional working relationship with all clients and provide expert product advice and guidance
• Understand and operate within regulatory framework and identify and escalate any risks to the business.
• To service existing SEIB clients – Commercial Portfolio using Open GI
• Providing general administrative support to the wider SEIB Team
• General adhoc admin duties, post, filing etc.
• Support colleagues from all areas of the business as required

The above list is not an exhaustive list of duties and you will be expected to perform different tasks necessitated by your role and demands of the business.

Knowledge, skills and experience

• Demonstrate our values of Fun, Supportive, Professional, working in Partnership and Ambitious
• Previous Commercial Insurance experience required
• Excellent, professional and confident communication skills
• Organised, resourceful, deadline driven and supportive of the wider team
• Confident numeracy skills
• Flexibility
• Exceptional attention to detail
• Ability to effectively manage workload
• Work well within a team especially under pressure

Qualifications

Hold your Cert CII qualification (or willing to work towards within an agreed timescale)

What we offer

• 28 days annual leave plus bank holidays
• Your birthday off
• Group Personal Pension
• Bonus scheme
• A holiday buy scheme
• An array of health and wellbeing benefits, company cash plan, income protection and life assurance
• Enhanced sick pay and parental leave
• Support and funding toward study and professional qualifications
• Paid time off for volunteering

About us

South Essex Insurance Brokers (SEIB)have provided specialist cover to suit a vast array of sectors for more than 60 years, from horse insuranceto private hire insuranceto funeral directors insuranceand more. Our reputation is crafted from significant experience and expert knowledge.

Benefact Group is a unique international financial services Group made up of over 30 businesses. We are owned by a charity and have been the 3rd largest UK corporate donor over a decade*, having given away £250 million since 2014. We have ambitious plans to become the UK’s number one corporate donor, with strategic objectives in place to double the Group’s size.

We believe it’s essential to attract, empower, grow and reward talented people, offering fantastic opportunities for career and personal development. Our giving ethos, 135-year history and the diversity of what we do, has enabled us to build a culture of kindness, great ambition, and of passionate people driven to do better and be better.

At Benefact Group, we are committed to creating an inclusive culture and building an environment where each and every one of us feels valued and respected. We are a community made up of people with a range of different backgrounds, abilities, perspectives, beliefs and interests and we value the strength this brings to us as a Group. We welcome applications from everyone.

If you need any additional support during the recruitment process, then please let us know.

*Directory of Social Change’s UK Guides to Company Giving 2017-26