Commercial Account Handler

TN United Kingdom; Bexleyheath; Hybrid; GBP 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a Commercial Account Handler to join their dynamic team in Bexleyheath. This role offers a fantastic opportunity to leverage your expertise in commercial insurance, particularly in the motor trade sector. You'll be responsible for delivering exceptional client service, driving business growth, and mentoring junior colleagues. With a strong focus on compliance and client satisfaction, this position promises a rewarding career path in a supportive environment. Enjoy flexible working options, competitive benefits, and the chance to grow within a leading brokerage committed to innovation and excellence.

Benefits

Competitive salary with annual reviews

Hybrid working options

27 days annual leave

Pension scheme with 5% employer contributions

Flexible benefits

Group Life Assurance

Paid leave for maternity, paternity, and adoption

Support for professional CII qualifications

Discounts on cinema tickets and dining

Holiday purchase scheme

Qualifications

• Experience in commercial insurance, especially in motor trade.
• Strong technical knowledge and detail-oriented.

Responsibilities

• Present insurance solutions and manage renewals.
• Support team performance and compliance with standards.

Skills

Commercial insurance experience

Attention to detail

Client servicing

Business development

Team collaboration

Tools

Broking systems

Diary management

Job description

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Job Opportunity: Commercial Account Handler

Are you an experienced Commercial Account Handler seeking your next challenge? Do you have a solid understanding of commercial insurance, particularly in motor trade? If yes, then this could be the perfect role for you.

At Jensten Motor Trade, we are looking for a Commercial Account Handler to deliver exceptional client service, support business growth, and oversee our account handler team. This role offers a great opportunity to advance your career within a dynamic and expanding insurance brokerage.

We are a leading provider of specialist, exclusive, and cost-effective insurance products, committed to outstanding service. You will work closely with our team in Bexleyheath, with the possibility of hybrid working after training.

Key Responsibilities:

1. Present and offer insurance solutions, including policies and risk management options, to secure renewals.
2. Support team performance through regular communication with colleagues and managers, raising concerns and proposing solutions.
3. Achieve or surpass income retention and policy count targets.
4. Understand clients' business operations, opportunities, risks, and their approach to risk management and insurance.
5. Ensure compliance with internal procedures, customer service standards, and external regulations such as FCA.

Candidate Profile:

You should possess excellent communication and written skills, with a keen eye for detail. A desire to develop professionally and a proactive attitude towards client service and business growth are essential. You will also have:

• Essential: Commercial insurance experience, preferably within Motor Trade.
• Strong technical knowledge and meticulous attention to detail.
• A proactive approach to client servicing and business development.
• Ability to work efficiently within a team and support junior colleagues.
• Experience with broking systems and diary management.

Benefits:

• Competitive salary with annual reviews and bonus schemes.
• Hybrid working options (3 days in-office, 2 days remote).
• 27 days annual leave, including days for your birthday and a religious holiday of your choice, plus bank holidays.
• Auto-enrolment into a pension scheme with 5% employer contributions.
• Flexible benefits tailored to your needs.
• Group Life Assurance.
• Paid leave for maternity, paternity, and adoption (3 months).
• Support for professional CII qualifications.
• Discounts on cinema tickets, dining, and luxury items.
• Holiday purchase scheme (up to 5 days annually).

About Jensten:

Founded in 2018, Jensten is one of the UK's largest independent broking groups, placing nearly £600m GWP. We combine the scale and expertise of a major player with the culture and entrepreneurial spirit of a smaller firm, focusing on client service and innovation.

Join us to be part of a team committed to excellence in insurance distribution, supported by a strong company culture and employee benefits. We value listening to our people and acting on their feedback, making Jensten a fantastic place to work, learn, and grow.