Commercial Account Handler

TN United Kingdom; Ipswich; On-site; GBP 30,000 - 50,000; Full time

Job summary

Join a well-established insurance company in Ipswich as an Account Handler. This role offers a clear progression path while managing client portfolios and ensuring their insurance needs are met. You will be responsible for preparing renewal reports, negotiating with insurers, and maintaining professional relationships. With a focus on client satisfaction, this position is perfect for someone with strong negotiation skills and a solid understanding of commercial insurance. Enjoy competitive pay, generous holidays, and opportunities for professional development in a supportive environment.

Benefits

Competitive Pay

Generous Holiday Entitlement

Volunteering Opportunities

Financial Support for Qualifications

Qualifications

• Experience in handling client portfolios and renewal negotiations.
• Ability to prepare comprehensive reports and maintain client relationships.

Responsibilities

• Manage a portfolio of existing clients and ensure their needs are met.
• Prepare renewal reports and maintain professional relationships with clients.

Skills

Negotiation Skills

Client Relationship Management

Technical Report Writing

Insurance Knowledge

Acturis Software

Education

Cert CII

Tools

Acturis

Job description

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We have a fantastic opportunity to work with a well-established insurance company based in Ipswich. Our client is a prominent commercial and corporate broker serving in London and East of England and pride themselves on the prestigious title of Chartered Insurance Broker.

This is a brilliant opportunity for an Account Handler with the right experience, to join a reputable company with a clear progression ladder.

Key Duties:

• Responsible for dealing with a portfolio of existing clients either in association with a Relationship Manager.
• Prepare pre-renewal and renewal reports, including any other associated customer-facing documentation.
• Maintain a professional working relationship with insurers, clients, colleagues, trade associations and suppliers.
• Co-ordinate the gathering and updating of policy risk information and claims data.
• Carry out pre-renewal work and renewal broking to ensure that clients’ demands, and needs are satisfied.
• Finalise renewal negotiations with clients and insurers.
• Process mid-term adjustments including instructing insurers and confirming instructions to clients.
• Credit control and debt management responsibility.

Skill & Qualifications Required:

• Competent user of Acturis (preferable but not essential).
• Strong and determined negotiation skills to ensure that clients receive competitive terms and coverage from insurers.
• Ability to work on own initiative and also as part of a team, including the management of own workload to ensure that clients expectations are exceeded.
• Experience of writing comprehensive technical client reports using up to date IT packages.
• A strong knowledge of the general commercial classes of insurance.
• Cert CII qualified (or progression towards).
• Competitive pay and bonuses.
• Generous holiday entitlement.
• Volunteering opportunities.
• Financial support towards professional qualifications.