Commercial Account Handler – Sudbury

Coversure; Sudbury; Hybrid; GBP 30,000 - 35,000; Full time

Job summary

An independent, family-owned insurance broker seeks a Commercial Account Handler to join their supportive team. This role offers the chance to manage client renewals and new business enquiries while providing exceptional service tailored to clients' insurance needs. With a hybrid working model and professional qualification support, this position is ideal for those looking to enhance their insurance expertise in a friendly environment. Join a company that values growth and teamwork, and make a real impact in the insurance industry.

Benefits

25 days holiday

Hybrid working

Professional qualification support

Parking permit

Qualifications

• Experience in managing client renewals and policy servicing.
• Strong background in the insurance industry with SME clients.

Responsibilities

• Manage client renewals and new business enquiries.
• Provide first-class service by understanding clients' needs.

Skills

Customer Service

Communication Skills

Attention to Detail

Multi-tasking

Education

Experience in Commercial Broking

Background in Insurance Industry

Tools

Microsoft Office

Acturis

Job description

Location: Sudbury

Hours: Full Time, Monday to Friday, 9:00 AM – 5:00 PM

Salary: £30k - £35k

Are you an experienced insurance professional with a strong client focus? Do you thrive in a friendly, supportive team where you can develop your skills and make a real impact? If so, we’d love to hear from you!

At Coversure Sudbury, we are looking for a Commercial Account Handler to join our experienced team. Reporting to Director Lee Parker, you’ll play a key role in handling new business enquiries, managing mid-term adjustments, and ensuring seamless renewals for our valued clients.

This is a fantastic opportunity for someone looking to grow their insurance expertise or return to the industry and truly make a difference.

What you’ll be doing:

• Managing client renewals, policy servicing, and new business enquiries
• Providing a first-class service by understanding clients’ businesses, risks, and insurance needs
• Presenting insurance solutions to secure renewals and new business
• Collaborating with colleagues and the director to continuously improve team performance
  
  

What we’re looking for:

• Experience in a similar role (Commercial Broking preferred)
• Background in the insurance industry, ideally working with SME clients
• Knowledge of Microsoft Office and (ideally) Acturis
• Strong customer service and communication skills with an excellent telephone manner
• Attention to detail and the ability to multi-task effectively
  
  

What’s in it for you?

• 25 days holiday (plus bank holidays)
• Hybrid working (3 days office, 2 from home) following successful training period
• Professional qualification support to help grow your career
• Parking permit for a local car park
• Exposure to a diverse client base in a supportive and friendly environment
  
  

About Us

Coversure Sudbury is an independent, family-owned insurance broker based in Sudbury, Suffolk. Since 2007, we’ve helped businesses, tradespeople, and property owners find the right insurance protection for their needs.

Ready to take the next step in your career? Apply today and join our growing team!