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Commercial Account Handler

Nashrock Insurance Recruitment

Essex

On-site

GBP 30,000 - 50,000

Full time

Today
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Job summary

An established industry player in insurance is seeking a skilled Commercial & Corporate Account Handler to enhance client service and internal processes. This role involves managing a portfolio of clients, providing tailored insurance solutions, and ensuring compliance with regulations. The ideal candidate will have a strong commercial background, excellent communication skills, and a proactive approach to workflow management. Join a supportive environment that values innovation and professional growth, where your contributions will significantly impact the business.

Qualifications

  • Minimum 2 years’ experience in commercial or corporate insurance.
  • Strong product knowledge across relevant commercial lines.
  • Confident in using MS Office and insurance systems.

Responsibilities

  • Lead review and redesign of internal servicing processes.
  • Handle policy documents, endorsements, and renewals.
  • Identify opportunities for cross-selling and up-selling.

Skills

Commercial Insurance Knowledge
Client Relationship Management
Communication Skills
Organizational Skills
Attention to Detail

Education

2+ years in Commercial or Corporate Insurance

Tools

MS Office
Acturis
OGI Systems

Job description

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Nashrock Insurance Recruitment provided pay range

This range is provided by Nashrock Insurance Recruitment. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

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A respected and growing insurance brokerage is seeking a skilled Commercial & Corporate Account Handler to join their team. This role is ideal for someone with a strong commercial background who is ready to take ownership of refining internal processes and delivering exceptional client service.

The Role:

This is a dual-purpose position. Initially, you will lead a review and redesign of the internal servicing process for Commercial and Corporate clients. Once approved, you’ll implement the new system to ensure that workflow is managed in a more efficient and proactive way.

Once the process is embedded, you will be responsible for the day-to-day handling of a portfolio of Commercial and Corporate clients, providing tailored insurance solutions, maintaining relationships, and identifying new opportunities for growth.

Key Responsibilities:

  • Review and redefine internal processes to support efficient client servicing
  • Provide high-quality advice, service, and policy administration
  • Handle policy documents, endorsements, renewals, and mid-term adjustments
  • Invoice premiums and manage credit control for allocated clients
  • Identify opportunities for cross-selling and up-selling
  • Support new business development where appropriate
  • Maintain compliance with internal procedures and FCA regulations
  • Ensure complaints are managed in line with company policy
  • Work independently and collaboratively with the wider team

What We're Looking For:

  • Minimum 2 years’ experience in a similar role within commercial or corporate insurance
  • Strong product knowledge across relevant commercial lines
  • Excellent communication and organisational skills
  • Ability to work proactively and manage a varied workload
  • Confident in using MS Office, Acturis, and OGI systems
  • High attention to detail and accuracy
  • Positive, team-oriented approach with a solutions-focused mindset

This is an excellent opportunity to make your mark in a business that values expertise, encourages innovation, and supports professional development.

Nashrock Insurance Recruitment is committed to considering candidates from a broad array of diverse experiences and backgrounds. We believe that diversity of thought, background, and experience drives innovation and success. We do not discriminate on the basis of race, ethnicity, gender, sexual orientation, disability, age, religion, or any other characteristic protected by applicable laws. By working with Nashrock Insurance Recruitment, you become part of a supportive and inclusive environment where diversity is not only embraced but celebrated.

Seniority level
  • Seniority level
    Not Applicable
Employment type
  • Employment type
    Full-time
Job function
  • Job function
    Other
  • Industries
    Insurance

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