Account Handler

Lawes Consulting Group; Perth; On-site; GBP 32,000 - 46,000; Full time

Benefits offered by this job

Mentoring and development

CII qualification support

Competitive salary package

Close-knit Perth team

Job summary

Lawes Consulting Group in Perth, Scotland, is seeking a Commercial Insurance Account Handler to manage a portfolio of commercial clients from start to finish. You will be the main day-to-day contact, ensuring appropriate cover, accurate placements and timely renewals.

Working with senior brokers, you will develop market presentations, negotiate terms, and contribute to process improvements as the business grows.

Qualifications

• Experience in a commercial lines account handling or broking role.
• Good knowledge of commercial products such as property, liability, motor fleet, and combined or package policies.
• Strong negotiation and communication skills, both written and verbal.
• Well organised, able to manage workload and meet renewal deadlines.
• Understanding of FCA regulatory requirements.
• Proactive, adaptable approach for a growing business.
• Cert CII qualified, or working towards it.
• Experience with broking systems.
• Existing relationships with insurers in the Scottish market.

Responsibilities

• Manage a portfolio of commercial clients, handling renewals, mid-term adjustments and new business.
• Gather client information and prepare market presentations.
• Approach insurers, negotiate terms, and compare quotes to get the best outcome for clients.
• Produce clear renewal reports, cover summaries and recommendations.
• Build strong relationships with clients and insurer partners.
• Spot cross-selling opportunities and gaps in cover.
• Keep records accurate on the broking system, in line with FCA regulations and internal compliance standards.
• Help with claims queries alongside the claims team where needed.
• Help develop processes and ways of working as the business grows.

Skills

Commercial insurance

Portfolio management

Negotiation

Communication (written & verbal)

Organised & self-managed

FCA regulations

Proactive mindset

Cert CII (or working towards)

Broking systems experience

Insurer relationships (Scottish market

Education

Cert CII (or working towards)

Tools

Broking systems

Job description

A newly established commercial insurance business based in Perth. It's built around a team of experienced industry experts. Because the business is new, this is a chance to join early, help shape how things are done and grow with the company as it builds its client base across Scotland.

The role

As a Commercial Insurance Account Handler, you'll manage a portfolio of commercial clients from start to finish. You'll be the main day-to-day contact for your clients, making sure their cover is right for them, placed well, and renewed on time. You'll work closely with senior brokers and account executives and learn from people with deep market knowledge.

Key responsibilities

• Manage a portfolio of commercial clients, handling renewals, mid-term adjustments and new business
• Gather client information and prepare market presentations
• Approach insurers, negotiate terms, and compare quotes to get the best outcome for clients
• Produce clear renewal reports, cover summaries and recommendations
• Build strong relationships with clients and insurer partners
• Spot cross-selling opportunities and gaps in cover
• Keep records accurate on the broking system, in line with FCA regulations and internal compliance standards
• Help with claims queries alongside the claims team where needed
• Help develop processes and ways of working as the business grows

About you

• Experience in a commercial lines account handling or broking role
• Good knowledge of commercial products such as property, liability, motor fleet, and combined or package policies
• Strong negotiation and communication skills, both written and verbal
• Well organised, able to manage your own workload and meet renewal deadlines
• Understanding of FCA regulatory requirements
• A proactive, adaptable approach that suits a growing business
• Cert CII qualified, or working towards it
• Experience with broking systems
• Existing relationships with insurers in the Scottish market

What's on offer

• A chance to join a new business early and grow with it
• Mentoring and development from experienced industry professionals
• Support with CII qualifications
• Competitive salary and benefits package
• A collaborative, close-knit team in Perth