College Receptionist

MyNewTerm; Ivybridge; On-site; GBP 11,000 - 14,000; Part time

Job summary

Ivybridge Community College is seeking a College Receptionist to be the public face at the front desk. The role supports visitors, parents and staff with information and directions, handling calls and emails with a friendly, professional approach.

The position is 24 hours per week across 40 weeks, based at Ivybridge Community College, with DBS-related pre-employment checks and a professional, supportive team environment.

Qualifications

• Experience in reception or customer service.
• Excellent communication skills.
• Ability to manage calls and emails.

Responsibilities

• Greet parents, carers and visitors to the College and provide a helpful first impression.
• Answer and direct telephone calls and emails to the appropriate staff.
• Handle enquiries efficiently and maintain accurate front-desk information.
• Contribute to a professional, welcoming environment and uphold safeguarding standards.

Job description

Job Title: College Receptionist

Terms: 24 hours per week x 40 weeks

Salary: WeST grade C SCP 5-7

Location: Ivybridge Community College

This is an exciting opportunity to join our Trust at Ivybridge Community College.

The College Receptionist represents the public face of Ivybridge Community College.

The Receptionist will often be the first person a parent, carer or visitor sees, the first voice they hear over the telephone or the first message they receive via email. It is important that the post holder therefore conducts themselves in a professional and knowledgeable manner to give parents, carers and visitors to the College a good first impression and that all enquiries coming into the College are dealt with effectively.

The post holder must have excellent communication skills, the ability to speak well and convey information clearly. They should also be a good listener and able to understand and respond to parents, carers and visitor’s needs.

Working for the Trust includes some key benefits, please see our website for full details.

For an informal discussion regarding this role, please contact HR on 01752 691000.

If you believe you can demonstrate the dedication, skills and passion required, we look forward to receiving your application.

Information about our key policies is available at: https://www.westst.org.uk/our-policies (this includes our DBS Policy, Child Protection and Safeguarding Policy, and Recruitment and Selection Policy).

Ivybridge Community College is committed to safeguarding and promoting welfare of children and young people and expect all staff and volunteers to share this commitment; therefore, all posts will be subject to a satisfactory DBS Enhanced Disclosure and all other relevant pre-employment checks.