College Protection Officer

Brighton College; United Kingdom; Remote; GBP 17,000 - 28,000; Full time

Benefits offered by this job

Contributory pension

Life Cover

Complimentary lunch

Free tickets to performances

Learning & development programme

Employee discount

Job summary

Brighton College is seeking College Protection Officers to join our team on a full-time or part-time basis. The role focuses on first contact with visitors and on-site residents, ensuring safety and delivering five-star service across College properties.

Ideal candidates have strong communication and IT skills, with a genuine interest in working in a school setting. SIA Door Supervisor licensure is desirable and training is provided where needed.

Qualifications

• Customer service experience is essential.
• Genuine interest in working within a school setting.
• Excellent communication skills are required.
• Ability to stay calm in demanding situations.
• Friendly and approachable manner.
• Ability to interact with all types of people with courtesy and tact.
• Ability to work as part of a team.
• Good IT skills.
• Holding a current SIA Door Supervisor qualification is desirable.

Responsibilities

• Provide five-star customer service at all times.
• Provide clear, concise and accurate information to all visitors, governors, staff and pupils in a professional manner.
• Ensure all interactions are courteous and respectful, even in challenging situations.
• Man the Security Lodge and provide front-of-house presence on College properties.
• Be proactive about security of the College and offsite premises.
• Monitor traffic and perform traffic control at specified times.
• Respond to alarms and emergency calls from staff, pupils and Health Centre.
• Attend mandatory training for the SIA Door Supervisor licence and refresher training.

Skills

Customer service

Communication

Calm under pressure

Team player

IT skills

Education

SIA Door Supervisor Licence (desirable)

Job description

Brighton College is seeking to appointCollege Protection Officers to join our College Protection team on a full-time or part-time, permanentbasis.

Main Purpose of the Role: To be one of the first points of contact for visitors, staff and pupils visiting Brighton College, as well as on-site residents, on call officers and the nursing team. For this role excellent communication skills, whilst being able to manage situations in a calm manner, are essential. While it is desirable for candidates to already hold an SIA Door Supervisor licence, it is not essential. Those without the qualification will complete the course as part of their mandatory training.

General Duties and Responsibilities

• Provide five-star customer service at all times.
• Provide clear, concise and accurate information to all visitors, governors, staff and pupils in a professional manner.
• Ensure all interactions are handled with courtesy and respect, even in challenging situations.
• Provide Security/Concierge Front of House presence on College properties.
• To be proactive regarding the security of the College, Prep School, and offsite premises.
• To be alert for possible intruders.
• Man the Security Lodge when not required elsewhere.
• Liaise with organisers of events being held during duty shift. This will include external clients as well as College staff and pupils.
• Ensuring the safety and security of pupils, staff and governors on campus.
• Ensuring the safety and security of visitors to the College.
• Monitoring of traffic and traffic control at specified times.
• Basic investigation and report writing.
• Unlock and secure exits, entrances and buildings on College premises at designated times.
• Random patrol of College grounds and buildings.
• Respond to alarms (fire, burglar etc.).
• Respond to emergency calls from staff, pupils and the Health Centre
• Attend mandatory training for the SIA Door Supervisor licence (if required) and any re-occuring refresher training.
• To respond to any other reasonable management request.

Person Specifications

• Customer service experience (essential).
• Genuine interest in working within a school setting.
• Excellent communication skills.
• Ability to stay calm in demanding situations.
• Friendly and approachable manner.
• Ability to interact with all types of people with courtesy and tact.
• Ability to work as part of a team.
• Good IT skills.
• Hold a current SIA Door Supervisor qualification (desirable).

Hours of Work

We are looking for College Protection Officers to join our team on a full-time or part-time basis.

Full-time opportunities: 40 hours per week (Monday to Sunday) on a rota system between the hours of 06:30 and 23:00. This will be five out of seven days per week, including some weekends and bank holidays. Depending on the shift worked within the rota system, the actual hours worked in a week may be greater or less than 40. However, when averaged over the rota period (currently seven weeks) hours worked will not be more than 40 per week.

Part-time opportunities: 24 hours per week on a rota system that runs between the hours of 06:30 and 23:00 Monday to Sunday. This will be three out of seven days per week, including some weekends and bank holidays.

Flexibility with regard to working hours is essential whether full-time or part-time. Overtime, at generous rates outside of core hours, is available on occasion.

Remuneration

• The salary for this role is £28,080 per annum if full-time.
• For a part-time role, the salary is £16,848 per annum.
• This is at an hourly rate of £13.50 per hour.

Holidays

The full-time holiday entitlement is 23 days, plus bank holidays increasing to 28 days plus bank holidays after 2 years of service (of which 3 days need to be taken between Christmas and New Year when the College is closed). This entitlement would be pro-rata'd for part-time roles.

Benefits

• Contributory pension scheme with matching contributions from the employer up to 9%, which all eligible employees will be automatically enrolled into within three months of commencement of employment.
• Life Cover is provided whilst working at Brighton College after successfully passing probation period.
• Complimentary lunch is provided.
• Free tickets to the College’s music, dance and drama performances.
• Job specific learning and development programme available to all employees.
• Employee benefit and discount platform.

Wellbeing

• Subsidised gym membership for the School of Science and Sport is available, which includes access to yoga and Pilates classes, meditation sessions and use of the gym and swimming pool.
• Personalised health and wellbeing consultations.
• Generous sickness policy.
• Access to books, magazines and DVDs from the College Library.
• Comprehensive wellbeing package.

For full details of the role please see the Job Profile Document below.