College Protection Officer (Zero-Hours)

Brighton College; Brighton; On-site; GBP 17,000 - 24,000; Part time

Benefits offered by this job

Pension scheme

Life insurance

Complimentary lunch

Free tickets to performances

Training & development

Job summary

Brighton College invites applications for College Protection Officers on a zero-hour basis. The role is to be the first point of contact for visitors, staff and pupils, maintaining calm in all situations while ensuring security across College premises.

Candidates must hold a valid SIA Door Supervisor licence or complete the course as part of mandatory training. The shifts run 06:30–23:00, seven days a week, with notice given for available hours.

Qualifications

• SIA Door Supervisor licence (essential)
• Customer service experience essential
• Interest in working within a school setting
• Excellent communication skills and ability to stay calm in demanding situations

Responsibilities

• Provide five-star customer service at all times.
• Provide clear, concise information to visitors, staff and pupils in a professional manner.
• Ensure interactions are courteous and respectful, even in challenging situations.
• Manage Security/Concierge Front of House presence on College properties.
• Be proactive about the security of the College, Prep School and offsite premises.
• Monitor for intruders and respond to alarms (fire, burglar, etc.).
• Attend mandatory training for the SIA Door Supervisor licence and refresher training.

Skills

Customer service

Communication skills

Calm under pressure

IT literacy

SIA Door Supervisor licence

Job description

Job Summary

Brighton College is seeking to appoint College Protection Officers to join our College Protection team on a zero-hour basis.

Main Purpose of the Role: To be one of the first points of contact for visitors, staff and pupils visiting Brighton College, as well as on-site residents, on call officers and the nursing team. For this role excellent communication skills, whilst being able to manage situations in a calm manner, are essential. To be considered for the role, candidates must hold a valid SIA Door Supervisor Licence.

Main Purpose of the Role:To be one of the first points of contact for visitors, staff and pupils visiting Brighton College, as well as on-site residents, on call officers and the nursing team. For this role excellent communication skills, whilst being able to manage situations in a calm manner, are essential. While it is desirable for candidates to already hold an SIA Door Supervisor licence, it is not essential. Those without the qualification will complete the course as part of their mandatory training.

General Duties and Responsibilities

• Provide five-star customer service at all times.
• Provide clear, concise and accurate information to all visitors, governors, staff and pupils in a professional manner.
• Ensure all interactions are handled with courtesy and respect, even in challenging situations.
• Provide Security/Concierge Front of House presence on College properties.
• To be proactive regarding the security of the College, Prep School, and offsite premises.
• To be alert for possible intruders.
• Man the Security Lodge when not required elsewhere.
• Liaise with organisers of events being held during duty shift. This will include external clients as well as College staff and pupils.
• Ensuring the safety and security of pupils, staff and governors on campus.
• Ensuring the safety and security of visitors to the College.
• Monitoring of traffic and traffic control at specified times.
• Basic investigation and report writing.
• Unlock and secure exits, entrances and buildings on College premises at designated times.
• Random patrol of College grounds and buildings.
• Respond to alarms (fire, burglar etc.).
• Respond to emergency calls from staff, pupils and the Health Centre
• Attend mandatory training for the SIA Door Supervisor licence (if required) and any re-occurring refresher training.
• To respond to any other reasonable management request.

Person Specifications

• Hold a current SIA Door Supervisor qualification (essential).
• Customer service experience (essential).
• Genuine interest in working within a school setting.
• Excellent communication skills.
• Ability to stay calm in demanding situations.
• Friendly and approachable manner.
• Ability to interact with all types of people with courtesy and tact.
• Ability to work as part of a team.
• Good IT skills.

Hours of Work

This is an all-year round (52 week) appointment on a zero-hour basis. The services you provide to the College will be on an ad-hoc basis. This means that whilst the College will try to give you as much notice as possible when offering work, there is no obligation on the part of the College to provide such work nor for you to accept any work offered.

The College Protection team work on a rota system between the hours of 06:30 and 23:00, seven days a week, including bank holidays. Hours that are available will be published in advance for sign up. Flexibility with regard to working hours is essential.

Remuneration

£15.13 per hour, inclusive of holiday pay.

Holidays

Holiday entitlement is included in the hourly pay rate for this role.

Benefits

• Contributory pension scheme with matching contributions from the employer up to 9%, which all eligible employees will be automatically enrolled into within three months of commencement of employment.
• Life Cover is provided whilst working at Brighton College after successfully passing probation period.
• Complimentary lunch is provided.
• Free tickets to the College's music, dance and drama performances.
• Job specific learning and development programme available to all employees.

Category

Support Staff (Support Staff)

Vacancy Type

Permanent

Salary

£15.13 per hour, inclusive of holiday pay.