Collections Executive

Corona Energy; Coventry; On-site; GBP 22,000 - 30,000; Full time

Benefits offered by this job

Private medical insurance

Annual profit share scheme

Electric Vehicle scheme

Employee discounts

Electric Vehicle salary sacrifice

Retail and entertainment discounts

Job summary

A dynamic energy company in Coventry seeks a Collections Executive to maintain a portfolio of SME customers. The role involves managing invoice queries and generating reports while ensuring excellent customer experience. Candidates should possess credit control experience and strong communication skills. This position offers competitive remuneration and various benefits, including medical insurance and employee development opportunities. Working hours are Monday to Friday, 0830-1700. Join us to contribute to our thriving team!

Qualifications

• Experience handling your own portfolio of customers.
• Ability to build rapport with external stakeholders.
• Intermediate knowledge of Microsoft Excel.

Responsibilities

• Maintain a portfolio of SME customers via telephone and email.
• Manage invoice queries and generate daily statements.
• Feed back regularly to your line manager.

Skills

Credit control experience

Strong communication skills

Intermediate Microsoft Excel

Tools

Microsoft Excel

Job description

We are looking for a Collections Executive to join our fast-paced and target-driven SME Credit team in Coventry.

In this role, you will be maintaining a portfolio of SME customers via telephone, and email. We are looking for someone who has strong experience in a credit control background, and who can offer excellent customer experience at all times.

Liaising with internal and external stakeholders you will manage invoice queries, generate daily statements and reports feeding back regularly to your line manager. A strong working knowledge of Excel is essential in this role and experience of B2B credit management is highly beneficial.

To be successful in this role you will have:

• Experience handling your own portfolio of customers
• The ability to build rapport with external stakeholders
• Intermediate knowledge of Microsoft Excel

What can we offer?

This role offers a competitive package of remuneration along with access to a wide range of company benefits which includes;

• Private medical insurance, including 24/7 GP appointments and access to a wide range of professional support. We also offer a life assurance and income protection scheme from day one!
• Our annual company profit share scheme, rewarding everyone at Corona by sharing in our success, AND monthly bonuses!
• Employee self-sacrifice Electric Vehicle scheme, with a wide range of different models to choose from – supporting our commitment to the energy transition.
• Access to thousands of retail and entertainment discounts through our internal rewards and recognition scheme, all linked to our company values.

On top of these great benefits, we also continue to invest in our people through a wealth of development opportunities, supporting you to get the most from your career!

Working Pattern

This role is based in our Coventry City Centre offices and is Monday to Friday, 0830-1700 with an hour for lunch. There is no evening or weekend working for this role.

Working with us at Corona Energy

At Corona Energy we are driven by our company culture which is focused around our core values; Empowered, Forward Thinking and Impactful – these are underpinned by our central value “Customer First”. This year we were proud to have been independently certified as one of the Best Places to Work in the UK with over 80% of our team recognising our outstanding employee experience!

To support this experience, we also offer our team;

• Amazing office spaces, with complimentary breakfast, fruit, snacks and drinks throughout the day.
• An annual focus on wellbeing with events and activities to support your health, wealth and inner-self!
• An opportunity to support our charity partners, or to give back to important causes by fundraising or volunteering our time.
• The chance to celebrate success together, at one of our regular sports and social events or at our annual company awards.

If you are looking for a career that is all about positive energy, we would welcome your application!

Corona Energy is a Disability Confident employer and as such will offer any successful applicant whatever reasonable adjustments they may require in order to take part in our recruitment process.