Collections Analyst — Drive Cash Flow & Resolve Disputes

Planet Pharma; Swindon; On-site; GBP 24,000 - 30,000; Full time

Job summary

Planet Pharma is partnering with a leading global pharmaceutical organisation to recruit a Collections Analyst / Credit Controller for a temporary opportunity based in Swindon. This role sits within a busy finance team and focuses on supporting cash flow performance through effective account management, collections activity, and customer query resolution.

As a Collections Analyst, you will manage a portfolio of customer accounts, ensuring payments are received in line with agreed terms, while

Qualifications

• Previous experience in B2B collections, credit control, or accounts receivable.
• Strong written and verbal communication skills.
• Excellent organisational and analytical abilities.
• Ability to handle challenging conversations with professionalism and diplomacy.
• Proficiency in Microsoft Office applications, including Excel, Word, Outlook, and Teams.
• Strong attention to detail with the ability to manage multiple priorities and deadlines.

Responsibilities

• Manage a portfolio of customer accounts to ensure timely payments.
• Resolve disputes and reconcile accounts with internal stakeholders.
• Upload invoices to customer billing portals and support finance projects.
• Maintain strong working relationships to support cash flow.

Skills

B2B collections

Credit control

Accounts receivable

Communication skills

MS Office suite

Tools

Excel

Word

Outlook

Teams

Job description

Planet Pharma is partnering with a leading global pharmaceutical organisation to recruit a Collections Analyst / Credit Controller for a temporary opportunity based in Swindon. This role sits within a busy finance team and focuses on supporting cash flow performance through effective account management, collections activity, and customer query resolution.

As a Collections Analyst, you will manage a portfolio of customer accounts, ensuring payments are received in line with agreed terms, while