Collections Advisor - Hybrid & Training

Huntress; Rochester; Hybrid; GBP 24,000 - 32,000; Full time

Benefits offered by this job

Full training and career progression

Hybrid work after training

Growth-oriented environment

Job summary

Huntress is hiring a Collections Advisor based in Medway, offering £28,000 and the chance to join a dynamic, people-focused financial services team.

This is a fantastic opportunity to grow your career in a supportive and fast-paced environment. You will manage customer accounts, communicate via phone, email and live chat, and work with a collaborative team to resolve repayment challenges while staying compliant with industry regulations.

Qualifications

• Recent graduate with finance, business or related degree.
• Strong communication and interpersonal skills.
• Problem-solving mindset and eagerness to learn.
• Resilience to handle challenging conversations professionally.

Responsibilities

• Manage customer accounts and assist clients with repayment solutions.
• Communicate via phone, email, and live chat.
• Collaborate with the collections team to achieve targets.
• Learn compliance, regulations and best practices in customer care.
• Use modern systems to ensure efficient service.

Skills

Communication

Interpersonal skills

Problem-solving

Resilience

Willingness to learn

Education

Finance or Business degree

Job description

Huntress is hiring a Collections Advisor based in Medway, offering £28,000 and the chance to join a dynamic, people-focused financial services team.

This is a fantastic opportunity to grow your career in a supportive and fast-paced environment. You will manage customer accounts, communicate via phone, email and live chat, and work with a collaborative team to resolve repayment challenges while staying compliant with industry regulations.