Coffee Shop Manager: Lead Team, Drive Sales & Service

Dobbies Garden Centres Ltd; Hungerford; On-site; GBP 28,000 - 38,000; Full time

Benefits offered by this job

Generous holiday

Staff discount

Wagestream access

Wellbeing platform

Dobbies Academy

Friendly culture

Job summary

Dobbies Garden Centres Ltd in Hungerford is seeking a Coffee Shop Manager to lead our busy coffee shop operation. You will manage the day-to-day activities, coach your team, and drive sales while maintaining high standards of food quality, service, and hygiene.

Reporting to the General Manager, you’ll build a great workplace culture, optimise customer experience, and liaise with central support on stock and communications to keep the operation running smoothly.

Qualifications

• Proven management experience in a coffee shop, café or restaurant.
• Commercial awareness with budgeting and profitability focus.
• Strong coaching ability and team development.

Responsibilities

• Manage the coffee shop day-to-day and put customers first.
• Coach and develop team with Dobbies guidance.
• Drive exceptional customer experience across the coffee shop.
• Coordinate with central teams on stock and communication.
• Ensure health, safety and food hygiene compliance.

Skills

Team leadership

Customer service

Budget management

Staff coaching

Health & Safety

Food hygiene

Tools

POS systems

Job description

Dobbies Garden Centres Ltd in Hungerford is seeking a Coffee Shop Manager to lead our busy coffee shop operation. You will manage the day-to-day activities, coach your team, and drive sales while maintaining high standards of food quality, service, and hygiene.

Reporting to the General Manager, you’ll build a great workplace culture, optimise customer experience, and liaise with central support on stock and communications to keep the operation running smoothly.