Coffee Advisor (Retail Sales Assistant)

Wave Careers; High Wycombe; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Uncapped commission

Nespresso coffee machine

Monthly coffee allowance

Product training

Uniform provided

iPad loan

Ongoing coaching & support

Job summary

Wave Careers is seeking a passionate Nespresso Coffee Advisor to join our premium John Lewis store in High Wycombe. You will engage customers, lead in-store demonstrations, and deliver exceptional brand experiences while sharing knowledge about our premium machines.

The role offers a pay rate of £13.45 per hour with uncapped commission, plus a complimentary Nespresso coffee machine and monthly coffee allowance to deepen your brand immersion.

Qualifications

• Must enjoy sharing knowledge and building relationships with customers.
• Willingness to learn about Nespresso premium products.
• Able to provide clear insights using reporting tools.

Responsibilities

• Build strong relationships with customers by sharing knowledge and passion for coffee.
• Showcase Nespresso premium coffee machines and products, highlighting their features.
• Drive customer acquisition by converting interest into sales and delivering memorable brand experiences.

Skills

Building rapport

Professional appearance

Passion for coffee

Retail/experiential experience

Reporting tools

Job description

John Lewis, High Wycombe

Pay rate: £13.45 per hour with uncapped commission potential

Are you passionate about coffee and eager to share that love with others? We have some fantastic opportunities for enthusiastic and motivated Sales Advisors to join our Coffee Advisor Programme - working with our premium retail client in a prestigious John Lewis department store. As a Nespresso Coffee Advisor, you'll be at the forefront of customer engagement, leading in-store demonstrations, and creating exceptional brand experiences.

Your Role:

• Build strong relationships with customers by sharing your knowledge and passion for coffee.
• Showcase Nespresso's premium coffee machines and products, using your expertise to highlight their unique features.
• Drive customer acquisition by converting interest into successful sales, ensuring customers leave with a memorable experience and a deeper connection to the Nespresso brand.

What We Offer:

• Competitive pay of £13.45 per hour with uncapped commission potential.
• Complimentary Nespresso coffee machine and a monthly coffee allowance, to further immerse you into the Nespresso brand
• Extensive product training to enhance your skills and knowledge.
• Full professional uniform and iPad loan.
• Ongoing coaching, management, and support to help you succeed.

About Wave: At Wave, we represent top brands across various retail, event, and experiential environments. Our mission is to create exciting and inspiring brand experiences that engage customers, enhance their shopping experience, and drive sales. As a Coffee Advisor, your role will be dynamic and interactive, immersing customers in the world of Nespresso and ensuring they leave with the best possible experience.

Key Skills:

• Excellent at building rapport and relationships.
• Professional attitude and appearance.
• Passion for coffee or luxury living.
• Experience in retail or experiential roles is preferred but not essential.
• Ability to provide clear and accurate insights using various reporting tools.