Coffee Administrator

Liquidline; Ipswich; Hybrid; GBP 16,000 - 23,000; Part time

Benefits offered by this job

25 days annual leave

Bank holidays

Company bonus scheme

Enhanced sick pay

Parental leave

Pension scheme

Life assurance

Wellbeing platform

Employee assistance programme

Lunch on Liquidline

Job summary

Liquidline is seeking a part-time Coffee Administrator (24 hours per week) for a fixed 12‑month contract in Ipswich. You will coordinate the Coffee team’s bookings, schedules and logistics while providing essential administrative support to ensure a first-class customer experience.

The role offers growth opportunities within a fast-growing, employee‑centred business with a comprehensive benefits package. You will work closely with the Head of Coffee and Coffee Specialists, handling travel

Qualifications

• Proven experience in administration, coordination or scheduling.
• Strong organisational skills with the ability to manage multiple tasks.
• Excellent communication and customer-focused approach.
• Proactive and reliable team player with IT literacy.

Responsibilities

• Coordinate and schedule training sessions, audits, tastings, events and customer experiences.
• Manage bookings, calendars, meetings, and communications with customers and internal teams.
• Arrange travel, accommodation and logistics for the Coffee team to ensure smooth delivery.
• Maintain records, reports, training documents and certificates, ensuring up-to-date information.
• Support planning and delivery of customer events and internal training programmes.

Skills

Organisational skills

Communication skills

MS Office proficient

Proactive & reliable

Customer-focused

Tools

MS Office

Job description

Liquidline is the fastest-growing commercial coffee solutions provider in the UK and Ireland—not that we’re bragging! Our customers are companies that take pride in offering quality refreshments to their employees and clients. Our success is built on outstanding customer service, hard work, and a strong team culture. We believe in delivering WOW experiences to both our customers and our valued employees.

We are proud to be Great Place to Work® certified, a testament to our dedication to fostering a culture of support, growth and development, as well as promoting well-being, and winning together. With our core company values—passion, thoughtfulness, responsiveness, innovation, and smart working—at the very heart of our business, we are committed to cultivating an environment that inspires excellence.

As a Coffee Administrator, you’ll be the central point of coordination for the Coffee team, managing bookings, schedules, logistics, and administration to ensure everything runs smoothly. You’ll work closely with our Head of Coffee, Coffee Specialists, internal teams, and customers to deliver a first-class experience from start to finish.

This will be a Fixed Term Contract for a period of 12 months. It is also a part time position working 24 hours a week over 3 days, we can be flexible on the days worked.

Responsibilities

• Coordinate and schedule coffee training sessions, customer audits, tastings, events, and customer experiences, ensuring all activities are planned and delivered efficiently.
• Manage bookings, calendars, meeting invites, and communications, acting as a key point of contact for customers, internal teams, and Coffee Specialists.
• Arrange travel, accommodation, and logistical requirements, ensuring the Coffee team has everything needed to deliver a first-class customer experience.
• Maintain accurate records, reports, training documentation, and completion certificates, ensuring information is up to date and readily accessible.
• Support the planning and delivery of customer events and internal training programmes, helping to ensure all requirements are organised and executed successfully.
• Provide day-to-day administrative support to the Coffee Excellence team, assisting with coordination, reporting, and continuous improvement activities.

Requirements

• Previous experience in an administration, coordination, or scheduling role
• Strong organisational skills with the ability to manage multiple tasks
• Excellent communication skills and a customer-focused approach
• Good IT skills, including Microsoft Office applications
• Proactive, reliable, and able to work both independently and as part of a team

Being a part of Liquidline is more than just a job – it’s a chance to grow, develop and thrive! We are deeply invested in the success of our team and our comprehensive benefits package is designed to support, and reward our employees.

The package includes, but is not limited too:

• 25 Days Annual Leave + Bank Holidays: Extra time off to rest and recharge.
• Long Service Annual Leave Entitlement & Buy/Sell Scheme: More flexibility for your time off needs.
• Candidate Referral Program: Help grow our team and earn rewards
• Company Bonus Scheme: Celebrate success with us.
• Enhanced Sick Pay: Supporting you when you need it most
• Enhanced Parental Leave: Comprehensive support for your family journey
• Salary Sacrifice Pension Scheme: Save for your future with ease.
• Life Assurance & Income Protection (UK Only): Peace of mind for you.
• HSF Health Plan: Access affordable healthcare.
• YuLife Wellbeing Platform: One stop shop for wellbeing, rewards and support.
• Employee Assistance Programme: Mental health support, virtual GP services and more.
• Lunch on Liquidline & Bi-Annual Conferences: Enjoy lunch on Liquidline, and Bi Annual company conferences.

Liquidline is a fast-growing, family owned business that has expanded from 92 to over 300 employees since 2020. With ambitious plans for the next five years, there’s never been a better time to join us! Our dynamic and innovative environment offers endless opportunities for personal and professional growth.

We are proud to be an Equal Opportunities Employer, treating everyone with fairness, respect and appreciation. At Liquidline, we embrace diversity and value the unique experiences and perspectives of every individual. Together, we are always Winning Together!