Cocktail Waiter

Ham Yard Hotel - Food and Beverage; City of Westminster; In loco; GBP 23.000 - 25.000; Tempo pieno

Vantaggi offerti da questo lavoro

Competitive pay

Wagestream access

Health cash plan

Discounted cinema tickets

Complimentary meals on shift

Flexible scheduling

Dry cleaning service

Enhanced holiday allowance

Cycle to work

Volunteer day

Descrizione del lavoro

Ham Yard Hotel in London is seeking a Cocktail Waiter to deliver standout service, mix and serve beverages, and contribute to a vibrant guest experience. You will engage with guests, suggest drinks, and work with a strong team to maintain high service standards.

Experience is welcome but a willingness to learn and grow is valued. The role offers competitive pay and access to benefits and development opportunities within Firmdale Hotels.

Competenze

• Passion for hospitality and guest experience.
• Excellent communication and ability to engage with guests.
• Comfortable working in a fast-paced environment.

Mansioni

• Provide exceptional service to guests and exceed expectations.
• Handle multiple tables efficiently in a busy setting.
• Recommend beverages and share knowledge of the drinks program.
• Collaborate with colleagues to deliver a seamless guest experience.
• Ensure drinks are prepared with precision and style.
• Uphold Firmdale's high standards of service.

Conoscenze

Hospitality passion

Guest engagement

Team player

Communication

Willing to learn

Multitasking

Strumenti

Bar knowledge

Descrizione del lavoro

Are you ready to step into an electrifying atmosphere where hospitality meets excellence? Firmdale Hotels invites you to become a pivotal part of our dynamic team at Ham Yard Hotel as a Cocktail Waiter.

As a Cocktail Waiter at Ham Yard Hotel, you will be at the heart of the action, delivering unparalleled service with flair and finesse. From mixing signature cocktails to serving up delightful beverages, you will embody the essence of hospitality, ensuring every guest leaves with a smile.

Responsibilities:

• Provide exceptional service to guests, exceeding their expectations at every opportunity.
• Skilfully handle multiple tables, maintaining efficiency even in a fast-paced environment.
• Showcase your passion for beverages by offering recommendations and providing insights on our diverse selection, from coffee to cocktails.
• Collaborate seamlessly with colleagues, fostering a team spirit that enhances the guest experience.
• Pay meticulous attention to detail, ensuring each drink is prepared to perfection and served with style.
• Uphold the highest standards of customer service, embodying the essence of Firmdale's commitment to excellence.

What you Need:

• A genuine passion for hospitality and a flair for delivering memorable experiences.
• A keen eye for detail and a commitment to upholding the highest standards of service.
• Enthusiasm for working as part of a dynamic team, thriving in a fast-paced environment.
• While experience in a similar role is desirable, we welcome individuals who demonstrate a willingness to learn and grow.
• Excellent communication skills and a natural ability to engage with guests, making them feel valued and welcome.

What We Offer:

• Competitive hourly rate from £17.00 to £18.00 inclusive of service charge
• Access to Wagestream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching.
• Health cash plan(including contributions towards dental, optical, alternative and complementary therapies)
• Discounted cinema tickets, gym membership, travel, retailers and restaurants
• Complimentary meals on shift
• Referral bonus scheme for recommending top talent
• Flexible scheduling without split shifts
• Dry cleaning service for work attire and discounted personal dry cleaning
• Enhanced holiday allowance based on length of service
• Season ticket loan for convenient commuting
• Ongoing training, professional development, and fully funded English lessons
• Regular social events, team activities, and fitness sessions
• Benefits like cycle to work scheme and annual long service awards
• One allocated paid day per year for volunteering work
• Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks
• And much more!!

Why join Firmdale Hotels?

Firmdale Hotels is an international, award winning group of 11 luxury hotels and 10 bars and restaurants in London and New York. World renowned for their unique interiors and exceptional service, the hotels are trailblazers in hospitality and design.

We are delighted to have been recognised by the hospitalityand travel industries for the great work our teams have achieved. To name a few of our recent awards and accolades:

• Proud winners of The Times Best Places to Work for both 2024 and 2025
• The Kings Award for Enterprise 2024 for outstanding contribution to International Trade
• Manager of the Year – Helle Jensen – Cateys 2024
• Food & Beverage Manager of the Year - Pedro Paulo - Hotel Cateys 2024
• Hotel Chef of the Year Finalist - Jamie Atkinson - Hotel Cateys 2024
• Haymarket Hotel & The Soho Hotel – One AA Rosette for Culinary Excellence and AA Breakfast Award 2025
• Covent Garden Hotel – One AA Rosette for Culinary Excellence 2025
• Dorset Square Hotel – AA Breakfast Award 2025
• Ham Yard Hotel, Covent Garden Hotel and Haymarket Hotel – Two Michelin Keys 2024
• Charlotte Street Hotel, The Soho Hotel, Knightsbridge Hotel and Number Sixteen Hotel – One Michelin Key 2024
• Ham Yard Hotel - two AA Rosettes for Culinary Excellence, Ham Yard Bar & Restaurant, 2024 as well as an AA Breakfast Award
• Dorset Square Hotel – One AA Rosette for Culinary Excellence, The Potting Shed, 2024
• Warren Street Hotel - Travel & Leisure ‘IT List’ best hotels in the world
• Whitby Hotel, Crosby Street and Warren Street - Michelin keys
• Number Sixteen - Best Boutique Hotels in London, The Times, 2024.

You can see a full list of our awards and accolades here: https://www.firmdalehotels.com/b/awards-accolades/

Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process.

In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.