Coastal Visitor Experience Assistant

Lulworth; East Devon; On-site; GBP 14,000 - 19,000; Part time

Benefits offered by this job

Employee discount at estate outlets

Free entry to Lulworth Castle for you+

Free parking at three sites

Job summary

Lulworth Estate is seeking enthusiastic Visitor Experience Assistants to welcome visitors along the Dorset coastline and help them enjoy their visit. This seasonal outdoor role involves engaging with guests, ensuring presentation, promoting safety, and maintaining coastal paths and facilities.

You’ll work 32 hours a week, across weekends and bank holidays, from early mornings to evenings, in a supportive team at three estate sites. Competitive pay (£12.72/hr) includes holiday pay and benefits.

Qualifications

• Outdoor role requiring reliability and good physical stamina.
• Excellent communication with visitors and ability to stay calm under pressure.
• Willingness to work in all weather conditions.
• Familiarity with the local area is preferable.

Responsibilities

• Engage with visitors and welcome them.
• Manage car parking and traffic flow.
• Litter management and environmental care.
• Maintain site safety and visitor management.
• Maintain amenities and coastal access paths.

Skills

Visitor engagement

Parking management

Litter control

Site safety

Amenities maintenance

Coastal path upkeep

Job description

Located along the breath-taking Dorset coastline, the Lulworth Estate is a world-renowned tourism destination and home to the iconic landmarks of Durdle Door and Lulworth Cove. We pride ourselves on offering an exceptional visitor experience whist preserving the natural beauty and sustainability of our landscapes and estate.

The Opportunity
We are looking for enthusiastic, approachable and energetic Visitor Experience Assistants to become part of our vibrant team. You will be a key member of the Visitor Experience team, welcoming and engaging with our visitors to ensure they enjoy every aspect of their visit to Lulworth. This position is perfectly suited to those who thrive in outdoor, public-facing settings and are passionate about helping visitors get the most out of their visit, whilst contributing to the stewardship of our outstanding landscapes.

As a Visitor Experience Assistant, you will be essential in supporting the seamless operation of our prominent coastal sites. Responsibilities include engaging with visitors, maintaining site presentation, promoting safety, managing litter, overseeing car parks, tending to amenities, and ensuring the upkeep of coastal access routes.

This is a hands-on outdoor role, requiring work in all weather conditions. Applicants must demonstrate unwavering reliability, strong communication skills, the ability to remain calm under pressure, a genuine appreciation for the natural world, good physical stamina, and, preferably, familiarity with the local area.

In return, we offer a competitive salary and benefits package, a collaborative and lively working atmosphere in a stunning location, as well as opportunities to develop new skills, particularly in conservation, guest services, and visitor engagement.

What you’ll be doing
As a valued member of our team, you will be the welcoming face of Lulworth, ensuring every visitor enjoys a memorable and seamless experience from the moment they arrive. Your role blends warm and engaging visitor interactions with a commitment to the highest presentation standards across our stunning coastal estate.

This is a seasonal role, running until the end of October 2026, offering approximately 4 days/32 hours per week between 7am and 9pm on a rota basis, including weekends and Bank Holidays.

Key Responsibilities:

• Visitor engagement and welcome
• Car parking and traffic management
• Litter management and environmental care
• Site safety and visitor management
• Amenity maintenance
• Coastal access and path maintenance
• Salary of £12.72 per hour plus holiday pay at 12.07% of hours worked = a total hourly rate of £14.28
• Employee discount at all retail and hospitality outlets across the estate, plus free entry to Lulworth Castle for you and your family
• Free parking at our three beautiful sites, Lulworth Cove, Lulworth Castle and Durdle Door
• The opportunity to work in a stunning location, with a friendly team and to make a real impact with our visitors

We reserve the right to close this position before the published closing date, should the need occur. We therefore advise that you complete and submit your application as soon as possible.

You will be asked to provide evidence of all the qualifications listed on your application form at interview.