Coaching Operations Administrator

JR United Kingdom; London; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading company in London seeks a Coaching Operations Administrator to manage scheduling, case management, and coach administration for an innovative mobile-first SaaS platform aimed at democratizing career coaching. Join a dynamic startup environment and contribute to making coaching accessible to everyone.

Qualifications

• 2-5 years of experience in an operational role.
• Experience working with freelancers, contractors, or affiliates.

Responsibilities

• Oversee Calendly scheduling and case management.
• Ensure access to coaching training and reporting.

Skills

Attention to Detail

Critical Thinking

Problem Solving

Communication

Self-Motivation

Job description

Job Description:

A brilliant opportunity for an Operations Administrator to join a truly world-class company founded by a team of highly successful tech entrepreneurs with extensive experience in creating and growing successful tech startups.

The company is building a mobile-first SaaS platform aimed at democratizing elite career coaching, which is typically accessible only to executives, leaders, and directors.

Using cutting-edge technology, AI, and gamification, this groundbreaking product will make coaching accessible to everyone.

The Operations Administrator will oversee Calendly scheduling, case management, reporting, coach administration, and ensuring access to coaching training.

Skills needed:

• 2-5 years of experience in an operational role
• Strong attention to detail
• Experience working with freelancers, contractors, or affiliates
• Comfortable in a fast-paced startup environment and capable of handling ambiguity
• Exceptional critical thinking and problem-solving skills
• Excellent communication skills, both in accuracy and clarity
• Self-motivated with the ability to work under pressure in a virtual, deadline-driven environment