Coaching & Development Trainer

Motia; Calverley; On-site; GBP 31,000 - 38,000; Full time

Benefits offered by this job

Free parking

Pension

Birthday leave

No weekends or evenings

25 days annual leave + bank holidays

Holiday purchase scheme

Life assurance 4x salary

Job summary

Motia in Halifax is seeking a Coaching & Development Trainer to lead induction, training and ongoing development of the Fuel Card Sales Teams. You will help drive sales targets by equipping staff with the skills and knowledge they need.

You'll deliver engaging coaching, regular refresher sessions and on‑the‑job training, document coaching, and work with the National Training Manager to update programs. Travel across the group may be required, with a sociable, supportive environment.

Qualifications

• A good standard of education, preferably C or equivalent in English and Maths.
• Office environment experience essential; B2B telesales preferred.
• Supervisory experience would be advantageous.
• Proficient with Word, Outlook and Excel.
• Strong communication, presentation and customer service skills.
• Organised, detail-oriented and reliable.
• Team player with target-driven mindset.

Responsibilities

• Deliver induction program to new recruits in a dynamic, engaging way.
• Provide ongoing on-the-job training per schedule.
• Deliver regular refresher training and coaching.
• Coaching sessions documented and followed up.
• Review training programs with National Training Manager.
• Maintain knowledge of fuel cards, competition, and market.
• Train staff on new products and initiatives.
• Liaise with Sales Managers to review progress and set objectives.
• Ensure professional attendance and appearance.
• Occasionally travel to support training across the group.

Skills

Telesales

Communication

Teamwork

Organisation

Education

GCSE English & Maths

Tools

Microsoft Office

Word

Outlook

Excel

Job description

About us

At Motia, we're at the forefront of fleet solutions, providing innovative services that power businesses across the UK. We're committed to creating an environment where everyone can thrive. Our culture fosters collaboration, innovation, and growth, ensuring you can build a career, not just a job. With over 300 employees across five offices, we support over 50,000 customers nationwide.

About the role

Reporting to the General Manager - Sales, the Coaching & Development Trainer will be responsible for the induction, training, and development of sales employees at our office located in Halifax. You will assist in delivering sales targets by developing the skills and knowledge of our Fuel Card Sales Teams.

Duties & Responsibilities

• Ensure new recruits receive the best possible introduction to the business by delivering our induction program in a dynamic and engaging way.
• Ensure all sales staff receive additional on the job training in line with our post induction training schedule.
• Deliver regular refresher training and support.
• Deliver structured and engaging one to one coaching which positively influences our staff's sales performance. Ensure that all coaching is documented effectively, and coaching sessions are followed up regularly.
• Review best practice from around the business and make recommendations to the National Training Manager for improvements to our training programs.
• Maintain a full level of understanding of fuel cards, the competition and the market and ensure that this knowledge is communicated and understood by new starters.
• Deliver training to existing staff members throughout the business for any new products, services or initiatives.
• Regularly liaise with Sales Managers and the National Training manager to review new starter progress and agree objectives for training and coaching.
• Maintain regular consistent and professional attendance, punctuality and personal appearance of new sales staff.
• Attend quarterly L&D review meetings.
• Be willing to travel to assist with training and development needs across the wider group if required.

Requirements

About You

• Good standard of education preferably with a 'C' or equivalent in English and Maths.
• Experience working in an office environment essential, preferably with Business to Business Telesales experience.
• Supervisory skills would be advantageous.
• Working knowledge of Microsoft Office packages - Word, Outlook and Excel.
• Good communicator, both oral and presentation, with a professional confident manner and excellent customer service skills.
• Accuracy and attention to detail with ability to organise and prioritize.
• Resilience when working under pressure with a strong work ethic and reliability.
• Ability to work well individually and as part of a team.
• Target conscious and results driven.

Benefits

• Free parking available
• Basic salary - £34,300 per annum
• Bonus - £1,500 per annum
• 25 days annual leave plus bank holidays.
• An additional day annual leave for your birthday
• Holiday purchase scheme (up to 5 days)
• Sociable working hours, no weekends or evenings
• Fun, supportive working environment
• Pension
• 4 x salary life assurance

We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.