CMDB & Asset Management Specialist — Service Transition

Tiger Resourcing Group; Redhill; On-site; GBP 42,000 - 64,000; Full time

Job summary

Tiger Resourcing Group is actively seeking an experienced Asset & Configuration Coordinator to join a large-scale technology and service environment during a critical transition.

The role focuses on maintaining accurate asset and configuration data across Registers, CMDBs and related systems, while supporting handback activities and governance initiatives to ensure service continuity.

Qualifications

• Asset and configuration management experience.
• CMDB administration and governance experience.
• ITIL-aligned service management environment exposure.

Responsibilities

• Maintain and improve Asset Registers, CMDBs and Configuration Management Systems.
• Manage asset and configuration records throughout the full lifecycle.
• Ensure the accuracy, integrity and quality of asset and configuration data.
• Support asset audits, reporting, stock management and disposals.
• Investigate discrepancies and data-quality issues.
• Develop and maintain procedures, processes and supporting documentation.
• Support governance and continual service improvement initiatives.
• Assist with service transition and handback activities, including knowledge transfer.
• Validate asset and configuration information ahead of transition and handover.
• Support onboarding of new teams and help ensure continuity of service.
• Provide accurate configuration information to support Incident, Problem, Change, Release and Service Transition Management.
• Produce reporting and analysis for service, project and customer stakeholders.
• Support governance meetings, audits and customer reviews.
• Work closely with Service Delivery, Service Transition, Technical and Project teams, suppliers and customer stakeholders.

Skills

Asset Mgmt & CMDB

CMDB administration

ITIL service mgmt

ServiceNow/Service Manager

Excel advanced

Reporting & auditing

Stakeholder management

Data analysis

Job description

Tiger Resourcing Group is actively seeking an experienced Asset & Configuration Coordinator to join a large-scale technology and service environment during a critical transition.

The role focuses on maintaining accurate asset and configuration data across Registers, CMDBs and related systems, while supporting handback activities and governance initiatives to ensure service continuity.