Asset & Configuration Specialist for Service Transition

Tiger Resourcing Group; England; On-site; GBP 40,000 - 60,000; Full time

Job summary

Tiger Resourcing Group is seeking an experienced Asset & Configuration Coordinator to join a large-scale technology and service environment during a critical service transition and handback phase.

You will support Asset/Configuration management across registers, CMDBs and related systems, ensuring data accuracy and lifecycle integrity while aiding audits, reporting and handback activities to maintain service resilience.

Qualifications

• Experience in Asset and Configuration Management.
• Experience with CMDB administration.
• Experience with ServiceNow or equivalent platforms.
• Advanced Microsoft Excel skills.
• Experience in ITIL-aligned service management environments.
• Experience with data analysis and reconciliation.

Responsibilities

• Maintain and improve Asset Registers, CMDBs and Configuration Management Systems.
• Manage asset and configuration records throughout the full lifecycle.
• Ensure the accuracy, integrity and quality of asset and configuration data.
• Support asset audits, reporting, stock management and disposals.
• Investigate and resolve discrepancies and historical data-quality issues.
• Develop and maintain procedures, processes and supporting documentation.
• Support governance and continual service improvement initiatives.
• Assist with service transition and handback activities, including process capture and knowledge transfer.
• Validate asset and configuration information ahead of transition and handover.
• Support the onboarding of new teams and help ensure continuity of service.
• Provide accurate configuration information to support Incident, Problem, Change, Release and Service Transition Management.
• Produce reporting and analysis for service, project and customer stakeholders.
• Support governance meetings, audits and customer reviews.
• Work closely with Service Delivery, Service Transition, Technical and Project teams, suppliers and customer stakeholders.

Skills

Asset management

Configuration management

CMDB administration

ServiceNow

Advanced Excel

ITIL

Data analysis

Stakeholder management

Discrepancy resolution

Audit support

Service transition

Handover programmes

Documentation

Education

ITIL Foundation

ITIL Practitioner or higher

Tools

ServiceNow

CMDB tools

Excel

Database administration

Job description

Tiger Resourcing Group is seeking an experienced Asset & Configuration Coordinator to join a large-scale technology and service environment during a critical service transition and handback phase.

You will support Asset/Configuration management across registers, CMDBs and related systems, ensuring data accuracy and lifecycle integrity while aiding audits, reporting and handback activities to maintain service resilience.