Cluster Senior Sales Manager

The Doyle Collection Ltd.; Greater London; Hybrid; GBP 90,000 - 120,000; Full time

Benefits offered by this job

Holiday allowance up to 25 days

Free meals on duty

Discounted hotel rates

Training for personal development

Cycle to work scheme

Job summary

The Doyle Collection is seeking a Cluster Senior Sales Manager for MICE to lead sales activities across The Marylebone, The Bloomsbury, and The Kensington in London. You will develop innovative sales strategies, nurture client relationships, and drive revenue in a fast-paced, collaborative environment.

Key responsibilities include building strategies, targeting corporate clients, and collaborating with marketing and operations to deliver exceptional events and experiences.

Qualifications

• Proven track record in MICE and group sales.
• Experience managing key accounts and driving revenue.
• Strong collaboration with sales, marketing and operations.

Responsibilities

• Develop and implement MICE sales strategies across three London hotels.
• Target corporate clients and event planners to grow revenue.
• Collaborate with sales, marketing and events teams on campaigns.
• Manage and grow key accounts; maintain Opera Sales & Catering records.
• Attend tradeshows and develop new market partnerships.
• Present forecasts and pipeline to management.
• Oversee enquiry follow-ups and up-selling opportunities.

Skills

MICE sales

Key account management

Negotiation

Market analysis

Sales leadership

Tools

Opera Sales & Catering

Cvent

Job description

Contract: Permanent
Salary: Excellent salary & benefits

Are you a driven sales professional with a passion for the meetings and events sector? We are looking for a Cluster Senior Sales Manager covering MICE to lead our sales activities across our three hotels – The Marylebone, The Bloomsbury, and The Kensington. In this role, you will be instrumental in developing innovative sales strategies, fostering strong client relationships, and delivering exceptional results in a fast-paced, collaborative environment.

Key Responsibilities:

• Develop & implement sales strategies to maximise MICE business across three prestigious London hotels.
• Target corporate clients, event planners, and industry professionals to boost revenue.
• Collaborate with sales & marketing teams to create impactful promotional campaigns.
• Analyse market trends and feedback to adapt sales tactics and seize opportunities.
• Work closely with hotel management for seamless MICE event execution.
• Manage and grow key accounts, maintaining up-to-date records in Opera Sales and Catering systems.
• Monitor business demand and pipeline, focusing on private dining and weekend events.
• Balance occupancy and rate objectives to optimise booking value.
• Follow up on enquiries rigorously to achieve maximum conversion.
• Attend tradeshows and partner events representing Doyle Collection hotels.
• Develop new market pipelines with local partnerships.
• Present departmental performance and pipeline revenue at meetings.
• Handle enquiries efficiently, maximising up-selling and revenue conversion.
• Collaborate with M&E sales colleagues to drive revenue from existing clients; monitor enquiries via Cvent and other portals.
• Prepare and submit statistical, performance, and forecast reports regularly.
• Host FAM trips and site inspections, ensuring clear communication with management and operations.

The Perks of working for The Doyle Hotel:

• Holiday allowance increasing with length of service up to 25 days
• Free meals on duty
• 50% discount when dining with The Doyle Collection
• Discounted rates when staying in our hotels
• Training dedicated to personal development
• Cycle to work scheme
• Discounts in selected stores and online shops
• Life Insurance and Company Pension
• Complimentary dry cleaning
• One paid volunteering day per year
• Free access to the Employee Assistance Programme
• Hotel Incentives and rewards
• Staff summer parties, Christmas parties and regular team get togethers
• Refer a Friend bonus scheme

The Doyle Collection

The Doyle Collection is a carefully curated collection of eight Irish family-owned luxury and urban hotels located centrally in London, Dublin, Washington DC, Cork and Bristol. What binds our hotels together is the Doyle service ethos - a real warmth and thoughtfulness.

We are proud to say that The Doyle Collection has maintained it's listing as one of the 'Best Large Workplaces' with Great Places to Work since 2017. This accolade means that our people are part of a culture of continuous improvement, working for leaders who are committed to the working environment.

In line with the requirements of the Asylum & Immigration Act 1996, all applicants must either be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.

Inclusion and diversity are key to us. At The Doyle Collection, where everyone is valued, and everyone is treated with fairness and respect. All our team members have the opportunity to thrive with an equal opportunities employer.