Cluster Sales Manager Leisure

Accor Hotels; Hounslow; On-site; GBP 25,000 - 40,000; Full time

Job summary

A prestigious hotel seeks a Leisure Sales professional to deliver exceptional service while achieving sales targets. In this role, you will engage with guests and manage various accounts, ensuring satisfaction and operational excellence. Ideal candidates will have prior experience in luxury hotel sales and possess strong communication and problem-solving skills.

Qualifications

• Previous leisure sales experience required, preferably in a luxury hotel.
• Strong communication skills, both written and verbal.
• Ability to focus on guest needs while remaining calm and courteous.

Responsibilities

• Ensure achievement of sales objectives on a monthly, quarterly and yearly basis.
• Solicit group and banquet business through action plan preparation.
• Balance operational, administrative and client needs.

Skills

Communication

Problem Solving

Organization

Interpersonal Skills

Education

University/College degree in a related discipline

Tools

Microsoft Windows applications

Job description

Company Description

Fairmont Ajman is a beachfront 5-star hotel situated in Ajman, just 30 minutes away from the bustling metropolis of Dubai. Combining hospitality and elegance with a deep connection to our natural surrounds, Fairmont Ajman promises exceptional cultural, leisure and dining experiences in a truly spectacular setting. Featuring 252 guest rooms and suites complete with ample space and breathtaking views of the Arabian Gulf, Fairmont Ajman presents travelers with all the comforts of home, alongside world-class service.

Job Description

• Consistently offer professional, friendly and engaging service
• Ensure prompt and courteous service is extended to both internal and external customers
• Ensure the achievement of sales objectives on a monthly, quarterly and yearly basis
• Solicit group and banquet business through action plan preparation and execution
• Establish parameters, quotes and negotiate prices, confirming by written contracts
• Participate in tradeshows, conventions and promotional events within the hotel and trade related organizations
• Maintain accounts, contact, activity and business details within the appropriate software applications
• Work closely with Catering and Front Office to ensure all details of the contract were delivered and guests depart satisfied
• Prepare weekly, monthly, quarterly and annual reports
• Balance operational, administrative and client needs
• Follow departmental policies and procedures
• Follow all safety policies
• Other duties as assigned

Qualifications

•PreviousLeisure Sales experience required, preferably in a luxury hotel in the UAE.
•Computer literate in Microsoft Window applications and/or relevant computer applications required
•University/College degree in a related discipline preferred
•Excellent communication skills, both written and verbal required
•Strong interpersonal and problem solving abilities
• Highly responsible, organized & reliable
• Ability to focus attention on guest needs, remaining calm and courteous at all times

Additional Information

We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent.