Cluster Manager

Zachary Daniels; Swindon; On-site; GBP 38,000 - 47,000; Full time

Benefits offered by this job

Staff discount

28 days holiday

Multi-site role

Career progression

People-first culture

Job summary

Zachary Daniels in Swindon seeks an experienced Cluster Manager to oversee a portfolio of fashion stores. You will lead Store Managers, drive sales and KPIs, and develop teams across multiple locations.

This hands-on, commercially focused role requires strong leadership, analytical ability to translate performance data into action, and a passion for delivering exceptional customer experiences. Join a supportive, people-first culture with career progression opportunities and a generous staff

Qualifications

• Proven experience as Cluster Manager, Area Manager, or similar multi-site role.
• Strong fashion or lifestyle retail experience.
• Proven track record of driving sales and KPIs.
• Experience leading Store Managers across multiple locations.
• Ability to analyse performance data and translate into action.
• Excellent people leadership and communication skills.
• Organised and able to manage multiple priorities.
• Hands-on, energetic and collaborative.

Responsibilities

• Lead, coach and develop Store Managers across multiple locations.
• Drive sales, KPIs and commercial performance across the cluster.
• Review store performance and identify opportunities to improve results.
• Support Store Managers with recruitment, onboarding and team development.
• Ensure strong operational, visual merchandising and customer service standards.
• Manage performance and succession planning across the cluster.
• Collaborate with senior leadership to deliver wider business objectives.
• Regularly visit stores to lead by example.

Skills

Multi-site management

Fashion retail

Sales leadership

People leadership

Data-driven

Prioritisation

Customer focus

Job description

Cluster Manager | Fashion Retail | Swindon | £42,500 + Benefits

Are you an experienced Cluster Manager or Area Manager looking for your next challenge? We're recruiting for a Cluster Manager to oversee a portfolio of fashion stores for an established multi-brand retail business, based in Swindon.

This is a hands‑on, commercially focused role where you'll lead Store Managers, drive sales and KPIs, and play a key role in developing teams and improving performance across multiple locations.

What's on Offer

• £42,500 per year + benefits
• Generous staff discount
• 28 days holiday including bank holidays
• Multi-site responsibility across an established fashion retail business
• Career progression opportunities
• Supportive, people-first company culture

The Role

As Cluster Manager, you'll have overall responsibility for the commercial and operational performance of a group of stores. You'll work closely with Store Managers to drive sales, improve KPIs, develop people and maintain high standards across every location.

Key responsibilities include:

• Leading, coaching and developing Store Managers and their teams
• Driving sales, KPIs and commercial performance across the cluster
• Reviewing store performance and identifying opportunities to improve results
• Supporting Store Managers with recruitment, onboarding and team development
• Ensuring strong operational, visual merchandising and customer service standards
• Managing performance and supporting succession planning across the cluster
• Working closely with senior leadership to deliver wider business objectives
• Regularly visiting stores and being a visible, hands‑on retail leader

About You

• Proven experience as a Cluster Manager, Area Manager or in a similar multi-site retail management role
• Strong fashion or lifestyle retail experience
• A proven track record of driving sales, KPIs and commercial performance
• Experience leading and developing Store Managers across multiple locations
• Confident analysing performance and turning commercial data into action
• Strong people leadership, coaching and communication skills
• Organised and comfortable managing multiple priorities
• Hands‑on, energetic and willing to roll your sleeves up when needed
• Passionate about delivering great customer experiences and developing people

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