Cluster Store Manager - Drive Sales & Team Growth

Crew Clothing Swindon; Swindon; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Uniform Contribution

Future-Focused Pension Plan

Rewarding Referral Program

Comprehensive Professional Development

Empowering Work Environment

Job summary

Crew Clothing Swindon is seeking a Cluster Store Manager to lead our team and drive store sales and KPI performance across stores in the cluster. The role requires accountability for recruiting, developing and motivating staff, while maintaining exceptional visual merchandising and delivering a memorable customer experience.

The position is full-time, 37.5 hours per week, with a focus on delivering consistent growth and a high standard of customer service in a premium fashion environment.

Qualifications

• Customer service focused.
• Sales and target driven.
• Excellent visual merchandising skills.
• Commercial awareness.
• Good communication skills.
• Good IT skills.
• Experience of managing poor performance.
• Experience of working in a premium fashion brand.

Responsibilities

• Delivering LFL growth of sales and KPI performance in the store.
• Maintaining impeccable visual merchandising standards throughout the store, ensuring space and stock availability.
• Complying with reasonable instructions from senior members of the retail team.
• Developing, reviewing and appraising your team based on KPI and performance managing poor performers.
• Ensuring integrity of the brand through correct behaviours and uniform standards.
• Controlling payroll and other store expenditures ensuring they come within budget.
• Training and inducting your team to deliver excellent customer service.

Skills

Customer service

Sales targets

Visual merchandising

Commercial awareness

Communication skills

Tools

IT skills

Job description

Crew Clothing Swindon is seeking a Cluster Store Manager to lead our team and drive store sales and KPI performance across stores in the cluster. The role requires accountability for recruiting, developing and motivating staff, while maintaining exceptional visual merchandising and delivering a memorable customer experience.

The position is full-time, 37.5 hours per week, with a focus on delivering consistent growth and a high standard of customer service in a premium fashion environment.