Club Receptionist: Create Welcoming Guest Experiences

The Club Company; East Grinstead; Sur place; GBP 18 000 - 23 000; Plein temps

Avantages offerts par ce poste

Health club access

Bonus holiday days

Wedding Day off

Birthday Day off

Volunteer Day

Staff discounts on meals

25% off spa treatments

Discounted membership for family

Employee Assistance Programme

Cycle to Work

Free parking

Uniform provided

Résumé du poste

The Club Company in East Grinstead is seeking a friendly Receptionist to welcome members and guests, answer calls, register arrivals, and keep the front desk organized and professional.

You will coordinate appointments for the admin team, handle payments, resolve queries, and support health and safety policies while delivering a welcoming experience across our UK golf and country club locations.

Qualifications

• Experience in a service-oriented role is desirable.
• Strong customer service and communication skills are essential.

Responsabilités

• Greet members and guests in a friendly, professional manner.
• Answer incoming calls and direct to the appropriate team members; take messages.
• Register members and manage sign-ins or swipe memberships.
• Schedule appointments for the administrative team and assist with special services.
• Handle payments and charges for services; address customer inquiries and complaints.
• Ensure health and safety policies are followed; perform general front-of-house duties.

Formation

GCSE qualification

Description du poste

The Club Company in East Grinstead is seeking a friendly Receptionist to welcome members and guests, answer calls, register arrivals, and keep the front desk organized and professional.

You will coordinate appointments for the admin team, handle payments, resolve queries, and support health and safety policies while delivering a welcoming experience across our UK golf and country club locations.