Club Operations & Member Experience Assistant

David Lloyd Leisure Ltd; Woking; On-site; GBP 15,000 - 22,000; Part time

Benefits offered by this job

Free Club Membership for you and your 

Discount on food and drinks.

Discounts on Swimming, Tennis Lessons,

Opportunities for Career Advancement

Wagestream App: Get paid on demand!

Access to our Benefits Suite.

Job summary

David Lloyd Leisure Ltd in Woking is seeking an Operations Assistant to join Europe’s leading premium health and wellness group. You will support to ensure our members feel safe and have an excellent experience every day, seven days a week, across the club.

Your duties include helping with cleaning, opening and closing tasks, greeting members, and supporting teams wherever needed. This role offers the chance to grow with internal training and develop within a thriving, inclusive culture.

Qualifications

• Has a passion for customer service.
• A team player with strong communication and collaboration skills.
• Ability to work in a fast-paced environment.
• Emergency Response Qualification is desirable but not essential.

Responsibilities

• Cleaning and maintenance across the club.
• Opening and closing tasks.
• Greeting and assisting members.
• Supporting teams across departments as needed.

Skills

Customer service

Team player

Communication

Emergency Response

Job description

David Lloyd Leisure Ltd in Woking is seeking an Operations Assistant to join Europe’s leading premium health and wellness group. You will support to ensure our members feel safe and have an excellent experience every day, seven days a week, across the club.

Your duties include helping with cleaning, opening and closing tasks, greeting members, and supporting teams wherever needed. This role offers the chance to grow with internal training and develop within a thriving, inclusive culture.