Gym Operations & Membership Growth Manager

JD Gyms; East Kilbride; On-site; GBP 28,000 - 32,000; Full time

Benefits offered by this job

Staff discount on JD Group

Personal development opportunities

Job summary

JD Gyms in the United Kingdom is seeking a hands-on Gym Manager to run the site, lead a team, and uphold brand standards. You will ensure safe operations and deliver outstanding member service, with a focus on driving memberships and revenue.

The role requires prior management experience in leisure, Level 2 Gym Instructor qualification, and a track record of motivating staff and coordinating local marketing. You will report to the General Manager and contribute to the club’s growth.

Qualifications

• Must have experience, ideally in a management position within a leisure related industry.
• Must be passionate about customer service and be an inspirational leader in the way they manage.
• Must be qualified to at least Level 2 Gym Instructor.
• Experience driving sales and helping coordinate local marketing activity while managing a team.
• Ideally have Assistant Manager or Fitness Manager experience.

Responsibilities

• Responsible for the operational running of the gym at all times.
• Open/close site as required by operating hours.
• Work early mornings, late weekdays, and weekends.
• Adhere to Health and Safety policies and Company Procedures Handbook.
• Maintain JD Gyms Brand Standard and complete safety checks (daily/weekly/monthly).
• Report defects to keep facilities and equipment safe.
• Work toward and achieve sales and membership targets.
• Drive secondary spend revenue.
• Ensure gym cleanliness and manage cleaning hours.
• Maintain uniform standards among staff and contractors.
• Deliver outstanding member service and be an ambassador of JD Gyms.

Skills

Customer service

Team leadership

Sales skills

Marketing coordination

People management

Education

Level 2 Gym Instructor

Job description

JD Gyms in the United Kingdom is seeking a hands-on Gym Manager to run the site, lead a team, and uphold brand standards. You will ensure safe operations and deliver outstanding member service, with a focus on driving memberships and revenue.

The role requires prior management experience in leisure, Level 2 Gym Instructor qualification, and a track record of motivating staff and coordinating local marketing. You will report to the General Manager and contribute to the club’s growth.