Club Operations & Growth Manager

Naylor's Equestrian Llp; Glasgow; Hybrid; GBP 28,000 - 38,000; Full time

Job summary

JD Gyms Scotland is seeking a proactive gym manager to lead a team, uphold brand standards, and drive membership growth. You will recruit and manage fitness coaches and assistants, ensuring safety, cleanliness and exceptional member service while meeting sales targets and contributing to local marketing efforts.

The role requires proven leadership in leisure, strong customer focus, and experience driving revenue within a gym setting.

Qualifications

• Must have proven management experience within a leisure-related industry.
• Must be passionate about customer service and an inspirational leader.
• Proven track record in driving sales and coordinating local marketing activities.
• Experience recruiting and managing a successful team.
• Ideal: experience as Assistant Manager or Fitness Manager overseeing multiple business areas.

Responsibilities

• Adhere to Health and Safety policies and company procedures.
• Maintain JD Gyms Brand Standard.
• Conduct regular safety checks and report defects.
• Recruit and manage Fitness Coaches and General Assistants to ensure daily operations.
• Hold regular team meetings and drive development.
• Work towards sales and membership targets and maximise secondary spending.
• Ensure cleanliness and highest service standards.
• Oversee weekly banking to minimise wastage and maximise profit.
• Ensure uniform standards across the team.
• Deliver outstanding member service and foster a positive work environment.
• Represent JD Gyms as an ambassador.

Skills

Management experience

Customer service

Sales-driven

Team recruitment & leadership

Inspiriational leadership

Education

Level 2 Gym Instructor

Job description

JD Gyms Scotland is seeking a proactive gym manager to lead a team, uphold brand standards, and drive membership growth. You will recruit and manage fitness coaches and assistants, ensuring safety, cleanliness and exceptional member service while meeting sales targets and contributing to local marketing efforts.

The role requires proven leadership in leisure, strong customer focus, and experience driving revenue within a gym setting.