Club Operations & Activities Manager

davidlloyd; Kingston; On-site; GBP 33,000 - 35,000; Full time

Benefits offered by this job

Free Club Membership for you and your家

Discount on food and drinks

Discounts on Swimming, Tennis Lessons,

Opportunities for Career Advancement

Wagestream App: Get paid on demand

Benefits Suite access

Job summary

David Lloyd Kingston is seeking an Activities Manager to lead the operational delivery across Fitness, Group Exercise, Racquets, Swim and Families within the club. You will act as Duty Manager, ensuring smooth and efficient operations and member satisfaction.

You will recruit, train and empower your team to deliver exceptional service, creating an inclusive culture where staff can thrive and grow within the DL Club network.

Qualifications

• Experience managing a large operational service delivery facility.
• Ability to lead multiple functions with varied challenges and goals.
• Strong communication and collaboration skills.
• Experience in financial planning and management.
• A passion for delivering excellent customer service.

Responsibilities

• Lead and manage activities across Fitness, Group Exercise, Racquets, Swim and Families departments within the club.
• Regularly act as Duty Manager, ensuring efficient club operations.
• Recruit, train and empower the team to deliver exceptional member experiences.
• Cultivate an inclusive culture and strive for service excellence for members.

Skills

Operational management

Team leadership

Communication

Financial planning

Customer service

Job description

David Lloyd Kingston is seeking an Activities Manager to lead the operational delivery across Fitness, Group Exercise, Racquets, Swim and Families within the club. You will act as Duty Manager, ensuring smooth and efficient operations and member satisfaction.

You will recruit, train and empower your team to deliver exceptional service, creating an inclusive culture where staff can thrive and grow within the DL Club network.