Club Operations & Member Experience Assistant

David Lloyd Clubs; Greater London; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Free Club Membership

Discount on food and drinks

Discounts on Swimming

Discounts on Tennis Lessons

Discounts on Personal Training

Career Advancement

Wagestream App

Benefits Suite

Job summary

David Lloyd Clubs, based in Greater London, is seeking an Operations Assistant to help run daily club operations and ensure members feel safe and welcomed every day of the week. You will assist with cleaning, opening and closing tasks, greet members, and support teams across the club as needed to deliver a premium member experience.

We value teamwork, clear communication, and the ability to thrive in a fast-paced fitness environment; Emergency Response Qualification is desirable but not

Qualifications

• Has an over all passion for customer service.
• A team player, with strong communication and collaboration skills
• Ability to work in a fast-paced environment
• Emergency Response Qualification is desirable not but essential for this role.

Responsibilities

• Support cleaning, opening and closing tasks across the club.
• Greet members and assist with daily club operations.
• Provide support to teams wherever needed to ensure a smooth member experience.

Skills

Customer service

Team player

Communication

Fast-paced environment

Job description

David Lloyd Clubs, based in Greater London, is seeking an Operations Assistant to help run daily club operations and ensure members feel safe and welcomed every day of the week. You will assist with cleaning, opening and closing tasks, greet members, and support teams across the club as needed to deliver a premium member experience.

We value teamwork, clear communication, and the ability to thrive in a fast-paced fitness environment; Emergency Response Qualification is desirable but not