Club Operations & Activities Leader

David Lloyd Clubs; Greater London; On-site; GBP 42,000 - 54,000; Full time

Benefits offered by this job

Free Club Membership

Discount on food and drinks

Discounts on Swimming, Tennis Lessons,

Personal Training

Career Advancement through internal培训

Wagestream App

Benefits Suite

Job summary

David Lloyd Clubs is seeking an experienced Activities Manager to oversee the day-to-day delivery of all activities across Fitness, Group Exercise, Racquets, Swim and Families at our DL Club. You will regularly act as Duty Manager, ensuring smooth operations and outstanding member experiences.

You will recruit, train and empower your team to deliver the highest standards, driving engagement, teamwork and a welcoming, inclusive club culture for members and colleagues alike.

Qualifications

• Experience managing a large operational service delivery facility.
• Experience leading multiple functions across departments or across variable departments.
• Strong communication and collaboration skills.
• Experience of financial planning and management.
• A passion about customer service.

Responsibilities

• Lead and manage activities across Fitness, Group Exercise, Racquets, Swim and Families.
• Act as Duty Manager, ensuring efficient operation of the club.
• Recruit, train and empower your team to deliver an exceptional member experience.
• Foster inclusive culture and drive continuous improvement across departments.

Skills

Operational leadership

Team management

Customer service

Communication skills

Financial planning

Job description

David Lloyd Clubs is seeking an experienced Activities Manager to oversee the day-to-day delivery of all activities across Fitness, Group Exercise, Racquets, Swim and Families at our DL Club. You will regularly act as Duty Manager, ensuring smooth operations and outstanding member experiences.

You will recruit, train and empower your team to deliver the highest standards, driving engagement, teamwork and a welcoming, inclusive club culture for members and colleagues alike.