Club Manager: Lead Growth, Team & Member Experience

Love Recruitment; Buckingham; On-site; GBP 41,000 - 50,000; Full time

Benefits offered by this job

UK new club opening

OpenUp mental health support

Unlimited club access for you & a +1

Job summary

TrainMore is seeking a Club Manager for our Marlow Buckingham location in the UK. You will lead the club’s daily operations, drive commercial performance and sales, and manage a motivated team to deliver exceptional member experiences.

You will be a hands-on leader with strong communication skills, able to balance service excellence with cost control, aiming to grow membership and improve NPS across the club.

Qualifications

• Proven experience in sales with a track record of hitting KPIs.
• Background in hospitality or customer-facing environments with a service mindset.
• Excellent communication skills, confident with teams and stakeholders.
• Hands-on leadership style with the ability to motivate and develop teams.
• History of building high-performing teams and driving results.
• A personal passion for fitness, health or sport; leads by example.
• Experience in fitness or leisure industry is a plus but not required.

Responsibilities

• Lead daily club operations from member experience to safety and staffing.
• Own club commercial performance, including budget and KPI management.
• Drive local sales and local marketing to grow the member base.
• Recruit, train, and develop a strong, motivated team across roles.
• Create a positive, professional environment that drives engagement and performance.
• Be the local face of TrainMore and uphold brand standards.
• Collaborate with HQ and regional teams on goals and strategy.
• Coach the team to think proactively and identify cost-saving opportunities.

Skills

Sales experience

Hospitality background

Strong communicator

Hands-on leadership

Team building

Results driven

Fitness passion

Job description

TrainMore is seeking a Club Manager for our Marlow Buckingham location in the UK. You will lead the club’s daily operations, drive commercial performance and sales, and manage a motivated team to deliver exceptional member experiences.

You will be a hands-on leader with strong communication skills, able to balance service excellence with cost control, aiming to grow membership and improve NPS across the club.