CloudOps Collaboration Engineer (Microsoft 365 -SharePoint & Teams)

Solicitors Regulation Authority; West Midlands; Hybrid; GBP 65,000 - 90,000; Full time

Benefits offered by this job

Hybrid working

Company pension

Staff benefits

Job summary

Solicitors Regulation Authority is seeking a CloudOps Collaboration Engineer to manage and develop our Microsoft 365, SharePoint Online and Teams environments. You will act as SME for these services, ensuring secure, governed collaboration across the organisation.

In this senior role, you’ll partner with IT Operations, IT Security and Governance teams, driving improvements, updating documentation and supporting a blend of office-based and home working. Birmingham-based with hybrid arrangements.

Qualifications

• Experience administering Microsoft SharePoint Online and Microsoft Teams in an enterprise environment.
• Robust understanding of SharePoint site architecture, permissions, inheritance and information structures.
• Experience implementing governance for collaboration platforms, including sharing, access and lifecycle controls.
• Microsoft certifications MS-102 MS-700 or equivalent preferred.

Responsibilities

• Administer and govern SharePoint Online and Teams platforms, ensuring health and alignment with policies.
• Implement changes, develop guidance and documentation for users and admins.
• Collaborate with IT Security, Governance and Digital Workplace teams to enhance support and user experience.
• Drive platform improvements and introduce new features in a controlled manner.

Skills

SharePoint Online administration

Microsoft Teams administration

Governance and security

Analytical problem‑solving

Education

Microsoft 365 certifications or equivalent

Tools

SharePoint Online

Microsoft Teams

Microsoft 365 Admin Center

Job description

CloudOps Collaboration Engineer (Microsoft 365 - SharePoint & Team)

Are you looking for a hands‑on technical role focused on collaboration platforms and digital workplace technologies?

The SRA are looking for a CloudOps Collaboration Engineer to support and develop our Microsoft SharePoint Online and Microsoft Teams platforms, ensuring they remain secure, governed and aligned to business needs.

The role

This is a senior engineering role within the team reporting to the Infrastructure Manager as part of the IT Operations function within the IT Department. You will take responsibility for the administration, governance and continual improvement of the organisation's SharePoint Online and Microsoft Teams platforms, acting as the specialist subject matter expert for these services.

You will work with key IT and business stakeholders to ensure the collaboration platforms are configured and governed in line with organisational policies and standards. You will be responsible for maintaining platform health, implementing approved changes, developing guidance and documentation, and supporting secure and effective collaboration across the organisation.

You will also play a key role in driving platform improvements, introducing new features in a controlled manner, analysing operational trends and sharing knowledge across the wider IT team to enhance supportability and user experience.

What is in it for you:

• Take ownership of key Microsoft 365 platform in shaping and developing SharePoint Online and Microsoft Teams
• Collaborate with various experts across Cloud Operations, IT Security, Governance and Digital Workplace team which broadening your experience in diverse team.
• Innovate and develop an Evergreen / continual improvement culture and environment
• Grow your Microsoft 365 expertise through valuable exposure to modern Microsoft technologies and collaboration services.
• After completion of probation period, you will have an additional 3% of annual basic salary to choose the benefits that best suit your lifestyle and personal situation. Further details are available on our Staff Benefit page.
• Benefit from pension scheme in which we will contribute 1½ - 2 times your contribution, up to 12.25%. If you contribute 7%, you will enjoy the maximum combined contribution of 19.25%.
• Enjoy flexible hybrid working, with up to two days a week in the Birmingham office and the rest working from home

What we are looking for:

• Demonstrable experience administering Microsoft SharePoint Online and Microsoft Teams in an enterprise environment.
• Robust understanding of SharePoint site architecture, permissions, inheritance and information structures.
• Practical experience managing Microsoft Teams configuration, policies, membership and lifecycle management.
• Experience implementing and enacting governance for collaboration platforms, including sharing, access and lifecycle controls.
• Microsoft Certifications MS-102 Microsoft 365 Administrator/MS-700 Microsoft 365 Certified Teams Administrator Associate or similar.
• Proficient analytical, troubleshooting and problem‑solving skills, with the ability to diagnose complex platform issues and identify remediation actions.

Useful and additional information

There is a role profile attached at the bottom of this advert which details the essential knowledge, skills and experience needed for this role.

All our interviews are being conducted virtually. If you are successful, a member of the team will be in contact to let you know the next steps.

This is a hybrid role and will be based in our Birmingham office 1 to 2 days a week, and from home the rest of the week.

If you have any questions that aren't answered in the advert, or on our website, please contact us via:

Once you are shortlisted to interview, our member of the team will in contact with you the Interview and assessment details

Closing date for applications is 30 October 2026 at 12:00.