SharePoint & Information Management Analyst

Sword Group; Aberdeen City; On-site; GBP 42,000 - 63,000; Full time

Benefits offered by this job

Personalised Career Development

Flexible working

Fantastic Benefits Package

Job summary

Sword Group is seeking a SharePoint & Information Management Analyst to join our Aberdeen on-site team. You will configure and manage SharePoint Online sites, Teams channels, and permissions, and support external collaboration across Microsoft 365.

You will apply information governance principles, manage access controls, and provide user guidance while partnering with the Information Management team to improve practices.

Qualifications

• Hands-on experience administering SharePoint Online, including sites, permissions and access.
• Strong understanding of SharePoint security and permission models.
• Experience managing user access and permissions within Microsoft 365.
• Familiarity with Microsoft Entra ID (Azure AD) and its role in user and access management.
• Knowledge of information governance principles, including security, retention and classification.
• Experience supporting users and resolving information-related queries.
• Excellent communication and stakeholder management skills.
• Organised and proactive, able to work in a team.

Responsibilities

• Create, configure and manage Microsoft Teams, channels and permissions.
• Create and administer SharePoint Online sites, permissions and access requirements.
• Support external collaboration and guest access across Microsoft Teams and SharePoint.
• Investigate and resolve access, permission and guest-user issues.
• Provide second-line support for Microsoft Teams and SharePoint incidents and service requests.
• Support the effective management of information across Microsoft 365 platforms.
• Apply and reinforce Information Management policies, standards and procedures.
• Support compliance with information retention, security and classification requirements.
• Help ensure appropriate access controls are maintained.
• Provide guidance to users on effective use of Teams and SharePoint.
• Work with Information Management team to improve information practices.
• Assist with governance and administration of Microsoft 365 environments.
• Collaborate with stakeholders to understand requirements and support information sharing.

Skills

SharePoint Online

Microsoft Teams

Information governance

Azure AD / Entra ID

Access management

Stakeholder communication

Tools

SharePoint Online admin

Microsoft 365

Azure AD

Job description

About the role:

Sword is a leading provider of business technology solutions within the Energy, Public and Finance Sectors, driving transformational change within our clients. We use proven technology, specialist teams and domain expertise to build solid technical foundations across platforms, data and business applications. We have a passion for using technology to solve business problems, working in partnership with our clients to help them achieve their goals.

Please note, this role is based fully on-site in Aberdeen.

As the SharePoint & Information Management Analyst, you will:

• Create, configure and manage Microsoft Teams, channels and associated permissions.
• Create and administer SharePoint Online sites, permissions and access requirements.
• Support external collaboration and guest access across Microsoft Teams and SharePoint.
• Investigate and resolve access, permission and guest-user issues.
• Provide second-line support for Microsoft Teams and SharePoint-related incidents and service requests.
• Support the effective management of information across Microsoft 365 collaboration platforms.
• Apply and reinforce Information Management policies, standards and procedures across SharePoint and Teams environments.
• Support compliance with information retention, security, records management and information classification requirements.
• Help ensure appropriate access controls are maintained in line with business and Information Management requirements.
• Provide guidance and support to users on the effective and compliant use of Microsoft Teams and SharePoint.
• Work with the wider Information Management team to identify and support improvements to information management practices.
• Assist with the ongoing governance and administration of Microsoft 365 collaboration environments.
• Work with stakeholders across the business to understand requirements and support effective information sharing and collaboration.

• Hands-on experience administering SharePoint Online, including sites, permissions and access.
• Good understanding of SharePoint security and permission models.
• Experience managing and troubleshooting user access and permissions within Microsoft 365 environments.
• Familiarity with Microsoft Entra ID (Azure AD) and its role in user, group and access management.
• Understanding of information governance principles, including information security, retention, classification and appropriate access.
• Experience supporting users and resolving system or information-related queries.
• Strong communication and stakeholder management skills with a customer-focused approach.
• Organised and proactive, with the ability to manage requests and work effectively as part of a wider team.

It would be great if you also had:

• Experience within Information Management, Document Control, records management or information governance.
• Experience supporting Microsoft 365 collaboration environments, including Teams.
• Knowledge of Microsoft 365 governance, retention and compliance functionality.
• Experience supporting external collaboration and guest access.
• Experience within the energy sector or another complex operational environment.
• Relevant Microsoft 365 certification.

At Sword, our core values and culture are based on caring about our people, investing in training and career development, and building inclusive teams where we are all encouraged to contribute to achieve success. We offer comprehensive benefits designed to support your professional development and enhance your overall quality of life. In addition to a Competitive Salary, here's what you can expect as part of our benefits package:

• Personalised Career Development: We create a development plan customised to your goals and aspirations, with a range of learning and development opportunities within a culture that encourages growth.
• Flexible working: Flexible work arrangements to support your work-life balance. We can’t promise to always be able to meet every request, however, are keen to discuss your individual preferences to make it work where we can.
• A Fantastic Benefits Package: This includes generous annual leave allowance, enhanced family friendly benefits, pension scheme, access to private health, well-being, and insurance schemes, an employee assistance programme, discounted cash plan and more….

At Sword we are dedicated to fostering a diverse and inclusive workplace and are proud to be an equal opportunities employer, ensuring that all applicants receive fair and equal consideration for employment, regardless of whether they meet every requirement. If you don't tick all the boxes but feel you have some of the relevant skills and experience we're looking for, please do consider applying and highlight your transferable skills and experience. We embrace diversity in all its forms, valuing individuals regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity status, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. Your perspective and potential are important to us.

If we can do anything to help make the hiring process more accessible, please let our talent acquisition team know when you apply so we can support any adjustments.