Cloud Operations Engineer | $50/hr Remote

Crossing Hurdles; United Kingdom; On-site; GBP 31,024 - 72,390; Part time

Job summary

Crossing Hurdles is hiring a Support Engineer for a remote contract role with 10-40 hrs/week. You will diagnose and resolve complex cloud/network issues, automate tasks with Python/Bash/PowerShell, and collaborate with customers and internal teams to ensure timely resolutions.

The role requires strong TCP/IP networking knowledge, experience across AWS/Azure/Google Cloud, and excellent communication. JIRA proficiency is essential for tracking progress and maintaining documentation.

Qualifications

• Proficient in scripting with Python, Bash or PowerShell.
• Hands-on experience with cloud platforms (AWS/Azure/Google Cloud).
• Strong knowledge of TCP/IP networking concepts and troubleshooting.
• Excellent written and verbal communication and problem-solving under pressure.

Responsibilities

• Diagnose, troubleshoot, and resolve complex technical issues related to cloud infrastructure and networking.
• Automate routine support tasks with scripting to improve incident response times.
• Collaborate with customers and internal teams to identify and resolve challenges.
• Use JIRA to track issues, monitor progress, and ensure timely resolutions.
• Analyze TCP/IP networking issues and provide expert guidance and solutions.
• Create, maintain and improve technical documentation and best practices.

Skills

Python

Bash

PowerShell

AWS

Azure

Google Cloud

TCP/IP networking

Written and verbal communication

Problem-solving under pressure

Tools

JIRA

Job description

Position: Support Engineer

Type: Contract

Compensation: $30 - $70/hour

Location: Remote

Commitment: 10-40 hrs/week

Role Responsibilities

• Diagnose, troubleshoot, and resolve complex technical issues related to cloud infrastructure and networking.
• Utilize scripting skills to automate routine support tasks and improve incident response times.
• Collaborate with customers and internal stakeholders to identify, document, and resolve technical challenges.
• Leverage JIRA to track issues, monitor progress, and ensure timely resolution of support tickets.
• Analyze TCP/IP networking issues, providing expert guidance and remedial solutions.
• Create, maintain, and improve technical documentation and best practice guidelines.

Requirements

• Have advanced proficiency with scripting languages such as Python, Bash, or PowerShell.
• Have strong hands-on experience with cloud platforms like AWS, Azure, or Google Cloud.
• Possess extensive knowledge of JIRA for issue tracking and project management.
• Have an in-depth understanding of TCP/IP networking concepts and troubleshooting techniques.
• Demonstrate excellence in both written and verbal communication.
• Have proven problem-solving skills in high-pressure environments.