Cloud Linux Systems Administrator (24x7 On-Call)

CGI Group Inc.; Reading; On-site; GBP 42,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Medical benefits

Pension plan

Member Assistant Programme

Flexible time off

Job summary

CGI Group Inc. in Reading is seeking a System Administrator to own day-to-day monitoring and first-line support of secure cloud infrastructure, ensuring availability and reliability of critical systems.

You will perform health checks, troubleshoot incidents, use Grafana and Kibana, participate in a 24x7 on-call rota, and collaborate with CGI colleagues and tech teams to maintain a secure, high-performance service.

Qualifications

• Linux: Practical experience administering, supporting or troubleshooting Linux environments.
• Grafana: Experience using Grafana to review or create dashboards and analyse system performance.
• Kibana: Experience using Kibana to investigate logs, alerts and operational issues.
• Monitoring: Ability to interpret system metrics, logs and infrastructure health information.
• Troubleshooting: Proven ability to gather diagnostic information, investigate issues and determine appropriate next steps.
• Customer Support: Strong customer service and communication skills within a technical support environment.
• On-Call Support: Willingness and ability to participate in a 24x7 on-call rota.
• Agile: Experience working within an Agile environment would be advantageous.

Responsibilities

• Take ownership of day-to-day monitoring and first-line support of secure cloud infrastructure.
• Carry out daily health checks, investigate alerts and use tools to analyse dashboards, logs and metrics.
• Troubleshoot incidents and resolve first-line issues, escalating when needed.
• Participate in a 24x7 on-call rota and respond to critical incidents outside standard hours.
• Collaborate with CGI colleagues and technical teams to improve ways of working and service reliability.

Skills

Linux

Grafana

Kibana

Monitoring

Troubleshooting

Customer Support

On-Call Support

Agile

Tools

Grafana

Kibana

Job description

CGI Group Inc. in Reading is seeking a System Administrator to own day-to-day monitoring and first-line support of secure cloud infrastructure, ensuring availability and reliability of critical systems.

You will perform health checks, troubleshoot incidents, use Grafana and Kibana, participate in a 24x7 on-call rota, and collaborate with CGI colleagues and tech teams to maintain a secure, high-performance service.