Cloud Infrastructure Specialist (Previous Relevant Experince is Required)

JR United Kingdom; Preston; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading technology company is seeking a Cloud Infrastructure Specialist in Preston. This role involves building relationships with customers, supporting their needs, and ensuring high satisfaction while working with a talented team on innovative projects. Responsibilities include training, monitoring incidents, and creating documentation. The ideal candidate will have a strong interest in cloud technologies and relevant experience in IT managed services.

Benefits

26 days annual leave

Company matched pension scheme

Family-friendly policies

Health support

Ongoing training

Qualifications

• Experience in medium to large IT Managed Service environments.
• On-premise Cloud Services experience.
• Knowledge of Networking and Azure MFA.

Responsibilities

• Train internal staff and customers on products.
• Monitor customer incidents and report on accounts.
• Create and review technical documentation.

Skills

Cloud technologies

Excellent communication

Problem-solving

Education

MCSA

VCP 6.x-DCV

LPIC-2

Tools

Azure

Linux

MS SCCM

MS Exchange

SQL Server

VMware vCloud Director

Job description

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Cloud Infrastructure Specialist (Previous Relevant Experience is Required), Preston, Lancashire

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Client:

Telent

Location:

Preston, Lancashire, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

4

Posted:

14.05.2025

Expiry Date:

28.06.2025

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Job Description:

Location: Southampton

Job type: Full time, permanent

Job ref: 1415

Telent's Network Services division is seeking a Cloud Engineer to join our successful Engineering team based in Southampton. This role offers the opportunity to work with a talented team of Cloud, Network, and Security specialists, supporting your growth and development in challenging projects.

The Cloud Engineer will build and maintain relationships with internal and external customers, providing proactive service and ensuring high customer satisfaction by bridging the engineering team with Service Delivery, Projects, and Service Desk within Telent.

Our Technology Teams are committed to bringing the digital revolution to homes, infrastructure, and businesses across the country. Join us to innovate and develop networks and systems for millions, making a significant impact by helping to build and maintain the nation's critical infrastructure.

Cloud Engineer - Responsibilities:

• Train internal engineering staff and customers on products and solutions.
• Assist with Professional Services and Sales opportunities within Network Services.
• Monitor customer incidents and report on nominated accounts.
• Highlight trends, security threats, or technical bulletins impacting customers.
• Manage documentation and technical information related to customer platforms and Telent Cloud Services.
• Follow internal and external processes for tasks, reporting, and changes, updating all relevant parties and documentation.
• Assist with Proof of Concept (PoC), Type Approval activities, and lab testing.
• Create and review technical documentation such as TA, POC, RFC, WI, and SoW.
• Lead pre-staging of equipment for customer sites.
• Attend customer meetings and support reviews and incident meetings.
• Ensure accurate and timely submission of timesheets, expenses, and overtime.
• Adhere to GDPR and security policies regarding data and information handling.

Cloud Engineer - Requirements:

• Interest in Cloud technologies, with some Azure cloud knowledge, Linux, MS SCCM, and MS Exchange experience; development support provided.
• Support experience in medium to large IT Managed Service environments.
• On-premise Cloud Services experience.
• Certifications such as MCSA, VCP 6.x-DCV (desirable), LPIC-2 (desirable).
• Knowledge of Networking, SQL Server, Azure MFA, VMware vCloud Director.
• Strong work ethic, ownership, and collaborative skills.
• Excellent communication and problem-solving skills.

What we offer:

Opportunities for development across sectors, roles, and technologies, with an inclusive culture that values diversity. Benefits include:

• 26 days annual leave plus public holidays, with buy/sell options.
• Company matched pension scheme.
• Family-friendly policies, health support, discounts, and ongoing training.

Our Values:

• Be Inclusive
• Take Responsibility
• Be Customer-focused

#LI-Hybrid #TJ-Hybrid

About Telent: Telent is a leading technology company specializing in critical communications and digital infrastructure, with over 3,000 employees dedicated to making a positive impact through innovation and collaboration.