Cloud Infrastructure Specialist (Previous Relevant Experince is Required)

JR United Kingdom; Liverpool; Hybrid; GBP 45,000 - 60,000; Full time

Job summary

A leading technology company is seeking a Cloud Infrastructure Specialist in Liverpool. The role involves supporting internal and external customers, managing documentation, and ensuring security compliance. Ideal candidates will have cloud technology knowledge and strong communication skills. The position offers opportunities for skill development and a supportive work culture.

Benefits

26 days annual leave plus options to buy or sell days

Company matched pension scheme

Family-friendly policies

Occupational health support and wellbeing portal

Discounts on cinema, dining, and shopping

Ongoing development support

Qualifications

• Experience in a medium to large support environment with on-premise Cloud Services.
• Interest in Cloud technologies, including Azure cloud knowledge.

Responsibilities

• Training internal staff and customers on products and solutions.
• Monitoring customer incidents and reporting on nominated accounts.
• Creating documentation such as TA, POC, RFC, WI, and SoW.

Skills

Cloud technologies

Excellent communication skills

Problem-solving

Education

MCSA: Microsoft Windows Server 2016 or above

Tools

Microsoft SQL Server 2016 or above

Microsoft Exchange Server 2016 or above

VMware vCloud Director

Job description

Social network you want to login/join with:

Cloud Infrastructure Specialist (Previous Relevant Experience is Required), Liverpool

col-narrow-left

Client:

Telent

Location:

Liverpool, United Kingdom

Job Category:

Other

-

EU work permit required:

Yes

col-narrow-right

Job Views:

4

Posted:

14.05.2025

Expiry Date:

28.06.2025

col-wide

Job Description:

Location: Southampton

Job type: Full time, permanent

Job ref: 1415

Telent's Network Services division is seeking a Cloud Engineer to join our successful Engineering team based in Southampton. This role offers the opportunity to work with a talented team of Cloud, Network, and Security specialists, supporting your growth and development in challenging projects.

The Cloud Engineer will develop and strengthen relationships with internal and external customers, providing proactive service and acting as a bridge between engineering and Service Delivery, Projects, and Service Desk to ensure high customer satisfaction.

Our Technology Teams are committed to bringing the digital revolution to homes, infrastructure, and businesses across the country. Join us to innovate and develop networks and systems for millions, making a significant impact by helping to keep the nation's critical infrastructure connected and protected 24/7.

Cloud Engineer - Responsibilities:

• Training internal staff and customers on products and solutions.
• Supporting Professional Services and Sales opportunities within Network Services.
• Monitoring customer incidents and reporting on nominated accounts.
• Highlighting trends, security threats, or technical bulletins impacting customers.
• Managing documentation and technical information regarding customer platforms and Telent Cloud Services (TCS).
• Adhering to internal and external processes related to task management and reporting.
• Assisting with Proof of Concept (PoC), Type Approval activities, and lab testing.
• Creating documentation such as TA, POC, RFC, WI, and SoW.
• Performing peer reviews of technical documentation.
• Pre-staging equipment for customer site installations.
• Participating in customer meetings and reviews.
• Submitting accurate timesheets and expenses.
• Linking certifications and training to business objectives.
• Ensuring security and GDPR compliance.

Who you are:

The ideal candidate will have an interest in Cloud technologies, including some Azure cloud knowledge, Linux, MS SCCM, and MS Exchange. We will support your development in these areas. You should have a strong work ethic, a can-do attitude, and experience in a medium to large support environment, with on-premise Cloud Services experience.

• VCP 6.x-DCV (Desirable)
• MCSA: Microsoft Windows Server 2016 or above
• Networking Concepts knowledge
• Microsoft SQL Server 2016 or above, especially clustering and availability groups
• Azure MFA and Identity Services
• Microsoft System Configuration Manager
• Microsoft Exchange Server 2016 or above
• VMware vCloud Director knowledge
• Leadership qualities and a proactive approach
• Excellent communication skills
• Problem-solving passion
• Ability to work independently and in a team

What we offer:

At Telent, you will have opportunities to develop your skills across sectors and technologies, making a real impact. We foster an inclusive culture that values diversity and encourages everyone to be themselves and thrive at work.

Additional benefits include:

• 26 days annual leave plus options to buy or sell days
• Company matched pension scheme
• Family-friendly policies
• Occupational health support and wellbeing portal
• Discounts on cinema, dining, and shopping
• Ongoing development support

Our values:

• Be Inclusive
• Take Responsibility
• Be Customer-focused

#LI-Hybrid

#TJ-Hybrid

About Telent: Telent is a leading technology company specializing in mission-critical communications and digital infrastructure. Join us to make a difference and be part of a dedicated team committed to excellence.