Cloud Data Center Technician

Amazon Inc.; Greater London; On-site; GBP 25,000 - 30,000; Full time

Job summary

Amazon Data Services UK Limited is seeking an Data Center Technician for a 6-month project to support and maintain critical data center infrastructure across locations in the UK. You will diagnose hardware and network issues, perform remediation tasks within SLAs, and coordinate with solution teams on complex cases.

The role involves potential shift work and on-site responsibilities within Data Center Operations, contributing to a safe, efficient and scalable cloud environment for AWS customers.

Qualifications

• Experience with computer hardware troubleshooting and repair.
• Experience in networking.
• High school or equivalent diploma, or experience in a relevant field (e.g., Computer Science, Networking Engineering).

Responsibilities

• Support and perform remediation tasks for Project delivery, within target Service Level Agreements (SLAs) and timelines.
• Serve as a technical resolver for data center infrastructure challenges.
• Work within the Data Center Operations (DCO) team to maintain IT infrastructure and hardware.
• Assist with resolution of infrastructure issues and coordinate with solution teams on complex cases.
• Help drive continuous improvements.

Skills

Hardware troubleshooting

Networking

Linux

DNS/DHCP/TCP

Colocation data center experience

Education

High school diploma or equivalent

Job description

Amazon Data Services UK Limited is seeking an Data Center Technician for a 6-month project to support and maintain critical data center infrastructure across locations in the UK. You will diagnose hardware and network issues, perform remediation tasks within SLAs, and coordinate with solution teams on complex cases.

The role involves potential shift work and on-site responsibilities within Data Center Operations, contributing to a safe, efficient and scalable cloud environment for AWS customers.