Cloud Data Center Technician — Hardware & Networking Pro

Amazon Web Services (AWS); Greater London; On-site; GBP 28,000 - 38,000; Full time

Job summary

Amazon Data Services UK Limited in London is hiring data center technicians to support the world’s largest cloud platform. You will diagnose hardware and network issues, perform repairs, and maintain IT infrastructure in our DCO team.

The role may involve shift work and location rotations, with emphasis on safety and rapid incident resolution. Candidates should have hardware troubleshooting experience and networking knowledge, and a mindset for continuous improvement.

Qualifications

• High school or equivalent diploma.
• Experience with computer hardware troubleshooting and repair.
• Experience in networking.
• Experience dealing effectively with customers during problem resolution and operating efficiently under pressure.
• Experience in Linux and Networking protocols, or experience in Network protocols like DNS/DHCP/TCP.

Responsibilities

• Serve as a primary technical resolver for data center infrastructure challenges
• Work within the Data Center Operations (DCO) team to maintain IT infrastructure and hardware
• Develop expertise in various hardware and software troubleshooting scenarios
• Lead resolution of infrastructure issues and coordinate with solution teams on complex cases
• Help drive continuous improvements

Skills

Hardware troubleshooting

Networking

Education

High school diploma or equivalent

Job description

Amazon Data Services UK Limited in London is hiring data center technicians to support the world’s largest cloud platform. You will diagnose hardware and network issues, perform repairs, and maintain IT infrastructure in our DCO team.

The role may involve shift work and location rotations, with emphasis on safety and rapid incident resolution. Candidates should have hardware troubleshooting experience and networking knowledge, and a mindset for continuous improvement.