24/7 Data Centre Engineering Operations Technician

Amazon Inc.; Hemel Hempstead; On-site; GBP 32,000 - 48,000; Full time

Job summary

Amazon Data Services UK Limited is seeking a Critical Facilities Technician to support the operation, monitoring and maintenance of electrical and mechanical infrastructure powering AWS cloud services. The role requires hands-on maintenance, equipment inspections and troubleshooting within a 24/7 data centre environment.

Join a team responsible for power distribution, generators, UPS systems and cooling equipment, with shift rotations and on-site supervision of vendors.

Qualifications

• High school or equivalent diploma.
• Experience working with electrical or mechanical infrastructure systems.
• Hands-on maintenance, inspections or troubleshooting on plant equipment.
• Willingness to work in a shift-based environment supporting 24/7 operations.

Responsibilities

• Perform planned preventative maintenance (PPM) and reactive maintenance on electrical and mechanical infrastructure systems.
• Conduct routine plant inspections and equipment checks to ensure systems are operating correctly.
• Monitor alarms and system performance using Building Management Systems (BMS) and other monitoring tools.
• Assist with fault finding and troubleshooting across infrastructure systems including power distribution and cooling equipment.
• Support operation and testing of critical systems including diesel generators, UPS systems, switchgear and cooling equipment.
• Supervise specialist vendors performing maintenance or repair activities on site.
• Follow permit-to-work and safety procedures for all maintenance and operational activities.
• Participate in incident response and support troubleshooting during infrastructure events.
• Maintain accurate maintenance records and operational logs.
• Support testing activities including generator tests and infrastructure failover exercises.

Job description

Amazon Data Services UK Limited is seeking a Critical Facilities Technician to support the operation, monitoring and maintenance of electrical and mechanical infrastructure powering AWS cloud services. The role requires hands-on maintenance, equipment inspections and troubleshooting within a 24/7 data centre environment.

Join a team responsible for power distribution, generators, UPS systems and cooling equipment, with shift rotations and on-site supervision of vendors.